Sono uscito dall'autostrada e ho perso la mia vecchia carta, poi mi hanno chiesto di inserire la carta di credito e ho pagato il doppio, c'è qualcuno che sa come riacquistare quel denaro ? France Q&A
Enter the expressway from the T-intersection. Exit the expressway from the T-intersection as well. Don't go to the entrances and exits with the signs for money and credit cards, right ? France Q&A
When signing a car rental contract, what is the prepayment for a fuel tank? Can the money pre-paid for full tank be refunded if the car is returned with a full tank? Please explain ? France Q&A
May I ask if the 300 euros charged on the first day of picking up the car will be refunded? He said it will be refunded if nothing happens, but from your chat content, it feels like it's up in the air! Also, for another order, 90 euros of prepayment for fuel was charged first, and this was refunded, but 1200 euros were frozen, saying it will be refunded if there are no violations. It will take 30-60 days. Will this really be refunded ? France Q&A
I want to ask, if I buy all the insurance from the car rental, and there is a normal traffic accident, according to the information from the car rental, do I need to pay a certain fee in advance and then get reimbursed later ? France Q&A
I filled up at a French TOTAL gas station twice, a total of 62 euros, but was actually charged 236 euros from my credit card. What's going on? Has anyone encountered this before? How can I file a claim to recover the money ? France Q&A
Today, I used a credit card for self-service refueling. The first time I inserted the card and entered the password, I didn't understand how to refuel, and then the card was returned to me due to timeout. I was charged 125 yuan. The second time I reinserted the card for refueling, and another 125 yuan was charged. I don't know when the refund will be returned ? France Q&A
Previously booked a hotel in Brussels on booking, but because the booking is non-refundable, the itinerary has changed, and it is really not possible to go, which is really a pity, I don't know if anyone needs it? Just give me some money, check-in time is October 30 - November 3 ? France Q&A
Friends renting from Hertz at Charles de Gaulle Airport should be aware of their consumption trap. The staff will always quote prices in euros and the credit card pre-authorization will also be in euros. As you are in Europe, you naturally assume that the expenses are in euros. However, you will find that you have been charged in dollars on the actual bill, and the exchange rate is relatively unreasonable. If you carefully look at the Hertz invoice, it does mention that you can pay in US dollars, but no one will ask you if you want to choose US dollars because the pre-authorization has already been opened, and there is no need to swipe your credit card again when changing the car. They will directly charge you in US dollars, and their exchange rate may result in overcharging you. I was overcharged more than 300 RMB for one transaction ? France Q&A
Oh, by the way, why does gas only get pre-authorized, but not deducted from the card? We pre-authorized our other car first, and the pre-authorization was returned to the card after the gas was deducted. This Norwegian deduction can really confuse people. ? Norway Q&A
Do you still need to deduct money if the car tire was punctured by a nail and I have already had it repaired at a local repair shop ? Thailand Q&A
After driving on dusty roads in Tuscany for a week, the car is covered in grey dust. Will I be charged for this when I return it ? Italy Q&A
If you return the car without refueling, will the car rental company deduct money? I'm afraid I can't find a gas station before returning the car, but I have to return it on time, otherwise I have to pay for the rental days again.. ? United Kingdom Q&A
I just want to know why the deduction, whether it's more than 1200 or 176 lira! No evidence just want to deduct deducted, saying that the guard is lost is lost! Why? Is it just because as long as I have my credit card number, I can deduct my money at will in the future ? Turkey Q&A
Pregunte a un experto, ya estoy de vuelta en Shenzhen, hace un tiempo fui de viaje a Turquía y use Anarta para reservar el hotel, cinco noches las pagué en efectivo, hoy pregunté y resulta que se me están quitando dinero todos los días con la tarjeta de crédito, no sé qué hacer ? Turkey Q&A
We returned the car the night before, it was already 9 o'clock at night, found the designated garage self-parking car, during driving was scratched once, not serious, new Citroen, do not know if it will deduct money, bought full insurance ? United Kingdom Q&A
Folks, I have a question. Has anyone had their refund processed, but then their credit card was charged again? This suggests that the refund company did not receive the corresponding documents, but I am sure that I processed them at the airport and each item was verified. Do you know where to file a complaint about Aut Planet ? Italy Q&A
Excuse me, how is the fine for traffic violations deducted from the credit card ? Germany Q&A
Dear friends, have you encountered such a situation? Yesterday I picked up the car and didn't ask for a deposit. The fuel tank of the car was half full of oil. When I asked him how it was half full, he said it was okay to return half of the fuel when returning the car, because he couldn't communicate in English. So I drove away without paying the deposit. If there are any traffic violations, how will he deduct the money ? Turkey Q&A
But we have prepaid the fees, are we afraid of being charged if we cancel ? Thailand Q&A
Do you still need to buy gravel or glass insurance if you buy full insurance and go to Iceland? Have there been any cases where prepayment was deducted after brushing, thank you ? Iceland Q&A
Can I not rent a car of a different model without an appointment if I pay when I arrive at the store? Will there be any problems? Will I be blacklisted if I don't rent a car that I pre-paid ? United States Q&A
Do I need to clean the car before returning it? There were a lot of fly corpses brought out of Huangshi, afraid that the car agency will deduct money ? United States Q&A
Have any of you been deducted money more than a month after returning ? Turkey Q&A