Pregunte a un experto, ya estoy de vuelta en Shenzhen, hace un tiempo fui de viaje a Turquía y use Anarta para reservar el hotel, cinco noches las pagué en efectivo, hoy pregunté y resulta que se me están quitando dinero todos los días con la tarjeta de crédito, no sé qué hacer ?
1 Answer
Report to the customer service, preferably providing the hotel receipt of payment. Agoda should have always had this problem, probably due to unclear expression, many hotel staff do not know. This time during my travel, I booked a hotel with them, and there was a problem, but in the end, the only solution was to refund according to the price we booked on the website, because the cash paid on the spot has a certain exchange rate difference.