Have anyone rent a car from Hertz? We rented a diesel car, a small hole next to the fuel tank, needs to add Ad Blue, we added water, now the engine shows to stop running after 300 kilometers, do we have to repair it by ourselves or call for rescue? This should be considered as an accidental man-made, not sure if the insurance will cover it ? France Q&A
Rescue plus tire blowout compensation of 8000 baht finally applied for reimbursement, I don't know if it can be approved ? Thailand Q&A
Person and property are usually bought separately, which covers more. There is no need to buy them at the car dealership. Rescue depends on where you go. The place I go has no mobile phone signal, so rescue is meaningless ? United States Q&A
On the highway EP-2 from Barcelona to Zaragoza. Got punctured tyre at the rest stop and then continued on the highway. Someone in a yellow vest pretending to be a police officer helped us. Drove us to the side of the road and then robbed all our backpacks, big loss. Called the police, they said not to rest at that section's rest area, bad guys are watching. If you get a flat tyre, lock your car doors, call the police, wait for the rental car company to rescue you. This happened on January 29, 2020, hope more drivers see this and be careful to avoid it. If possible, don't drive. Flying is safer on that route ? Spain Q&A
Hello everyone! Is it necessary to buy road assistance insurance when renting a car ? United States Q&A
Brothers, if the car breaks down on the road, should we directly call the police for road rescue, or does the car rental company have their own road rescue ? Iceland Q&A
Stuck on the side of the Hook Trail exit, not knowing how long it will take for the road rescue to come ? New Zealand Q&A
Can the car rented from Europecar in Serbia be rescued if it breaks down in Montenegro or Bosnia and Herzegovina ? Montenegro Q&A
How to deal with compulsory insurance and road assistance ? United States Q&A
Can I ask for help from rental car companies even if I don't buy their rescue insurance ? Canada Q&A
Excuse me, if I don't buy, will the car rental company provide me with road rescue and fuel replenishment if there is a problem ? Canada Q&A
Do you have any experience of your car breaking down while driving in the Scottish Highlands, for example, it won't start or you have a puncture? How did you deal with it? I'm worried that there won't be any signal for me to call for help ? United Kingdom Q&A
Yesterday when renting a car at Sixt Heathrow, we originally booked a Skoda Superb Estate. When renting the car, the waiter said the car was too small and tried to upgrade us to a BMW. I refused. The car looked very good and the boot was big enough to fit all four of our suitcases. However, the car showed that the tyre pressure was not enough, so they gave us a Mercedes 220 instead. But the car screen showed that we had to add AdBlue when we drove more than 700 miles. The waiter said we didn't have to worry about it. After we started driving, the screen showed that we had to add oil the next time we refuelled. After driving for an hour, we arrived in Oxford and the car started to lose power. We couldn't even get it to go fast. We could only drive slowly. In this situation, is there something wrong with the car that we need to call for roadside assistance? Have any of you ever experienced this ? United Kingdom Q&A
I'm not very clear about road assistance. The staff didn't ask if I wanted it or not. They just added it ? United States Q&A
I also encountered this. When picking up the car, I was inexplicably charged 15.01 euros. When I asked the platform, they said it was for emergency road rescue insurance. I was puzzled because the rental company never mentioned anything about insurance. Why do they have this item ? Germany Q&A