May I ask if the 300 euros charged on the first day of picking up the car will be refunded? He said it will be refunded if nothing happens, but from your chat content, it feels like it's up in the air! Also, for another order, 90 euros of prepayment for fuel was charged first, and this was refunded, but 1200 euros were frozen, saying it will be refunded if there are no violations. It will take 30-60 days. Will this really be refunded ? France Q&A
Hello everyone, I just picked up the car in Nice, France, but because the original renter left their original driver's license in the hotel, the main driver was changed on site. This has caused the insurance I bought in the order to be unusable. Do I need to rebook it, and I'm not sure if the insurance I originally booked can be refunded ? France Q&A
I rented a car from France's InterRent in June and was fined 35 euros for speeding. The pre-authorization should have expired a long time ago, but the rental company recently deducted two fines of 35 euros. I asked the rental company, but they haven't replied yet. How should we protect our rights ? France Q&A
My car was scratched and when I returned it, I saw on the receipt that it said "no damage". I bought AXA's Super Supplementary Comprehensive Insurance, isn't it supposed to be that I have to pay first and then find the insurance company for reimbursement? How come today the Europcar person just let me go? When I left, they didn't give me any receipts either. My deposit is still there, I don't know when it will be refunded ? France Q&A
Friends renting from Hertz at Charles de Gaulle Airport should be aware of their consumption trap. The staff will always quote prices in euros and the credit card pre-authorization will also be in euros. As you are in Europe, you naturally assume that the expenses are in euros. However, you will find that you have been charged in dollars on the actual bill, and the exchange rate is relatively unreasonable. If you carefully look at the Hertz invoice, it does mention that you can pay in US dollars, but no one will ask you if you want to choose US dollars because the pre-authorization has already been opened, and there is no need to swipe your credit card again when changing the car. They will directly charge you in US dollars, and their exchange rate may result in overcharging you. I was overcharged more than 300 RMB for one transaction ? France Q&A
Do you have to pay congestion charge from near Euston station to Oxford? Thank you ? United Kingdom Q&A
Can I buy comprehensive insurance at the car rental company when picking up the car if I didn't purchase it when renting the car ? Netherlands Q&A
Excuse me, is this a round-trip train ticket? Where do I board and where do I return? Thank you ? Switzerland Q&A
What do you mean by "the car on the right"? Do you mean the car to my right, or the car on the inside of the roundabout ? Australia Q&A
How do you say? Is it our rental car ? Malaysia Q&A
Excuse me, do you have a TNG card in the car ? Malaysia Q&A
How about EZU Car ? New Zealand Q&A
Excuse me, are the SUVs at the car dealership all four-wheel drive ? Canada Q&A
Just wondering, does Road trip in the insurance terms not include renting a car ? Australia Q&A
Excuse me, does the car have a backup camera ? Australia Q&A
The car is indicating that the engine oil is running low. What should I do? I still need to drive for four more days ? United States Q&A
Is it convenient to get a car ? United States Q&A
How about parking in Giverny ? France Q&A
Is this car spacious ? Malaysia Q&A
Is this car a four-wheel drive or a two-box car ? Iceland Q&A