I've been here for more than 10 days, and I was cheated when I refueled yesterday. I don't know how it happened, but the receipt showed only 8.49 euros, while my bank statement showed that I was charged more than 100 euros. I don't know what happened. The gas station is self-service, and there's no one around ? France Q&A
Friends renting from Hertz at Charles de Gaulle Airport should be aware of their consumption trap. The staff will always quote prices in euros and the credit card pre-authorization will also be in euros. As you are in Europe, you naturally assume that the expenses are in euros. However, you will find that you have been charged in dollars on the actual bill, and the exchange rate is relatively unreasonable. If you carefully look at the Hertz invoice, it does mention that you can pay in US dollars, but no one will ask you if you want to choose US dollars because the pre-authorization has already been opened, and there is no need to swipe your credit card again when changing the car. They will directly charge you in US dollars, and their exchange rate may result in overcharging you. I was overcharged more than 300 RMB for one transaction ? France Q&A
Has anyone found themselves charged 20% VAT more in the end ? France Q&A
Can the expenses be fully reimbursed ? France Q&A
My car was scratched and when I returned it, I saw on the receipt that it said "no damage". I bought AXA's Super Supplementary Comprehensive Insurance, isn't it supposed to be that I have to pay first and then find the insurance company for reimbursement? How come today the Europcar person just let me go? When I left, they didn't give me any receipts either. My deposit is still there, I don't know when it will be refunded ? France Q&A
Just wondering if car rental companies charge extra for cross-border driving ? France Q&A
Is there a car rental company that does not charge young drivers ? France Q&A
I understand that the extra fuel fees are a pre-authorization, and the final settlement will be based on the actual fuel amount ? France Q&A
I filled up at a French TOTAL gas station twice, a total of 62 euros, but was actually charged 236 euros from my credit card. What's going on? Has anyone encountered this before? How can I file a claim to recover the money ? France Q&A
Hi guys, please ask, now we are in Paris, rent a car in Nice, book with mobile phone, do we need paper car pick-up slip in Nice ? France Q&A
Just now the platform called me, saying that when there are illegal things happening, the local car dealer and the platform will bear the responsibility. However, I said that such an important thing cannot be answered orally, why not write it into the contract and publicize it to all car rental users in written form. They said they will submit it to the upper level. Well, don't forget to ask the platform for the written promise from the local car dealer ? France Q&A