Hello everyone. This is my first time renting a car overseas. I would like to ask, when preparing the order, do I need to provide my passport, driver's license, and translated copies? I have selected to pay on pickup. Will I pay by credit card at the pickup location, or in cash ? United States Q&A
Can Alamo rent a car to cross Bosnia and Herzegovina from Serbia? When I made the reservation, the car rental company clearly said that I could just pay the fee. Just now, when I looked at the order, the crossing of Bosnia and Herzegovina became waiting for confirmation. Have you encountered such a situation before? Can this still cross Bosnia and Herzegovina? Thank you ? Saudi Arabia Q&A
May I ask everyone, my order is to return the car to Europcar in Salzburg at 9 a.m. on June 3. But this car dealership is not open today (Saturday) and tomorrow (Sunday). How should I deal with this situation? Will there be staff tomorrow? At the time of ordering and picking up the car in Vienna, there was no problem ? Austria Q&A
Hello, I would like to ask the gods. I want to go from Kayseri airport to Sultan Cave Suites Hotel in Goreme town, but the hotel does not provide airport pickup and drop-off. Do you know where to order airport pickup and drop-off at an affordable price ? Turkey Q&A
Do I need snow tires on the route from Prague to Hallstatt to Vienna next February? The current car rental order does not show this item, and I'm worried that I won't be able to go to Austria because of the snow tires, and all the rooms I reserved will be wasted ? Czech Republic Q&A
Can you please tell me how far is KLIA from KLIA2? I am flying from Beijing and taking AirAsia. Will I land at Terminal 1 or Terminal 2? My order only shows Kuala Lumpur International Airport. I am a bit confused ? Malaysia Q&A
Just now at Izmir Airport, I picked up the car and the price was much higher than the order. They said it was the price shown on the rental car company's system. It must be a problem with the intermediary website. What should I do ? Turkey Q&A
Excuse me, do you know if my flight reservation on August 12 from Andenes, Norway to Oslo has the gender of the passenger written wrong? I called the airline and they couldn't change the ticket order, they only added a note and changed the passport information. Can I board the plane smoothly ? Norway Q&A
Flights to Greece with EgyptAir tomorrow night. I've booked my tickets with Olympic Air and Sky Express. I put my surname and first name in the wrong order. Will this cause a problem when I check in? Any friends who know, please let me know. I'm feeling very anxious ? Greece Q&A
Hello everyone, I would like to ask how parking is charged in Yangjiao Village. We are staying for two nights and the hotel order says it's 4 euros to park at the village entrance. I'm not sure if it's 4 euros for unlimited time or how the charges are calculated. If anyone has been there, please let me know. Thank you ? Netherlands Q&A
I previously booked with Alamo, but now I see that Enterprise has a nice car model and I want to book with them. I haven't placed the order yet, so I don't know if Enterprise will also charge a cross-border fee ? Germany Q&A
Hello everyone, I just picked up the car in Nice, France, but because the original renter left their original driver's license in the hotel, the main driver was changed on site. This has caused the insurance I bought in the order to be unusable. Do I need to rebook it, and I'm not sure if the insurance I originally booked can be refunded ? France Q&A
Have you rented a car from Thai rent a car company before? The official operating hours are 8 am to 8 pm. I have reserved a car for pick-up at midnight, and the order has been confirmed. However, there is a note on the pick-up time (subject to store arrangement). Have you rented from this company before during the midnight ? Thailand Q&A
I received a deduction SMS as soon as I placed the order and reserved, and then received another final price message after arriving at the destination. When I called the customer service, they said that I should only be deducted once in the end? I can only wait for the credit card bill to come out and see.. ? Malaysia Q&A
Hello everyone, my credit card limit is only RMB 10,000. If the credit limit is not enough when picking up the car, and I don't have other cards, what should I do? Can I cancel the order? Will I be charged ? Thailand Q&A