May I ask everyone, my order is to return the car to Europcar in Salzburg at 9 a.m. on June 3. But this car dealership is not open today (Saturday) and tomorrow (Sunday). How should I deal with this situation? Will there be staff tomorrow? At the time of ordering and picking up the car in Vienna, there was no problem ?

2 Answers

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QEEQ User

There should be someone. Are you the airport? I returned the car in Vienna. No one was there at the time. I just parked the car in the designated spot and left with the key in the cabinet.

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QEEQ User

I also rented a car from this company. When you return the car, you don't need to find someone from their company. Just park the car in the place where they tell you to park (the parking space with their company's icon), and put the key in the box where they tell you to. That's how they pick up the car. If there are scratches, it's best to take photos as evidence. Generally, minor scratches will not be deducted by their company.