Can you tell me, when I just went to Segovia on the wrong road and just got on the AP6 highway, the navigation corrected and got off the highway. There is no toll station and expressway card, and I did not pay the toll. How should I deal with this situation ? Spain Q&A
Zhang Zhenjun, the company I rent a car from is the same as yours. I paid 100 euros when picking up the car, but 697 RMB has been deducted when I placed the order domestically. I really don't understand what it means ? Spain Q&A
We rented a car in Spain and returned it a month ago. The car rental agency charged our credit card for the transfer management fee for traffic violations. When I asked the customer service, they said they would send us the traffic violation bill later, and we would have to pay the fine ourselves. The transfer management fee is only 40 euros or so. Is it that expensive? Has anyone else encountered this situation ? Spain Q&A
Temporaneamente vai a ovest con guida autonoma, i compiti non sono sufficienti. Si prega di chiedere a tutti gli eroi quale navigazione può visualizzare il percorso per evitare le strade a pedaggio? Ho usato solo GOOGLE MAP prima. Sembra non avere tale funzione ? Spain Q&A
I have a question to ask. In Madrid, if the underground garage charges per day, do you need to pay first and then leave when you exit each time? However, here the charge is per day, not by time. Can you use the same exit card to enter and exit twice a day ? Spain Q&A
Can we use my credit card to pick up two cars since my husband's Visa card has expired and we can't wait for the new one ? Spain Q&A
Also, I wonder if the security in Spain is really bad? When I went to Argentina for the Spring Festival, I also saw in the travel guide that the security is not good, with many pickpockets, etc. When I got there and lived in a good area, I thought it was very safe and going out at night was no problem ? Spain Q&A
I feel that big cities can be a bit chaotic. Today in Barcelona, I felt like some people's eyes were flickering. In other cities like Madrid and Toledo, there were no issues, of course, as long as you don't challenge human nature ? Spain Q&A
Dear friends, I would like to ask, when I picked up the car in Barcelona, the rental company charged me 59 euros and I'm not sure what it is for. I have purchased full insurance. Can you please tell me what the charge on the receipt is for? Is it for fuel? (Isn't fuel usually charged for a full tank and returned with a full tank?) ? Spain Q&A
Do you know how to go from Terminal 2 to Terminal 1 in Barcelona Airport? They seem to be far away from each other. I have to return my car in Terminal 2 and my flight back to my country is in Terminal 1. Also, can I do customs refund stamping and pick up my refund at Terminal 1 ? Spain Q&A
Can we go from Ronda to Mijas, Malaga beach old town for lunch, see the cathedral, then go to Nerja's European Balcony in the afternoon and arrive at the Granada train station square to return the car in the evening? Is this doable ? Spain Q&A
Worried about no car so far in advance. It just so happens that the two days are weekends. I want to go from Alhaurin de la Torre to Mijas and then to Malaga the next day, and then return the car in Nerja and Granada. Where is it convenient to park in Malaga? Will I have enough time to wander around the old town of Malaga ? Spain Q&A
I have a question for everyone. If you drive to the top of Longda Hotel next to the new bridge and follow the navigation, your car will have to drive over the new bridge. The problem arises. Can cars drive on the new bridge in Longda ? Spain Q&A
On the highway EP-2 from Barcelona to Zaragoza. Got punctured tyre at the rest stop and then continued on the highway. Someone in a yellow vest pretending to be a police officer helped us. Drove us to the side of the road and then robbed all our backpacks, big loss. Called the police, they said not to rest at that section's rest area, bad guys are watching. If you get a flat tyre, lock your car doors, call the police, wait for the rental car company to rescue you. This happened on January 29, 2020, hope more drivers see this and be careful to avoid it. If possible, don't drive. Flying is safer on that route ? Spain Q&A
Ich habe nach meiner Rückkehr aus Spanien bereits eine zweite Verwarnung erhalten. Die erste wurde mir von der Autovermietung mit einem Zahlungslink zur Verfügung gestellt. Es handelte sich dabei um eine Buße in Höhe von 200 Euro, die innerhalb von drei Tagen beglichen werden musste, um eine Ermäßigung auf 100 Euro zu erhalten. Allerdings musste auch eine Gebühr in Höhe von einigen Euro entrichtet werden. Die zweite Verwarnung ist etwas komplizierter. Sie scheint direkt von mir zu bezahlen zu sein, und ich weiß nicht, wie ich vorgehen soll. Auf dem Bußgeld ist auch keine Bankverbindung angegeben. Ich bin derzeit im Kundenservice ? Spain Q&A