Today I saw that Hertz charged 29.75 euros from my credit card, which should be administrative fees for fines. I wonder how long it usually takes to receive an official fine notice ? Switzerland Q&A
There are so few cars available for rent during the National Day holiday. I had to rent a Fiat for more than 400 yuan... I don't have other choices. Can I return the car outside business hours on the Hertz official website ? Greece Q&A
Back for over a month, my credit card was suddenly charged 40 euros by Hertz Company. How can I check the details of the charge, and how can I make sure there will be no further charges in the future? Thank you ? Spain Q&A
We rented a car from Sydney airport and returned it to Melbourne airport. But we will go to Melbourne T3 domestic terminal. Has anyone ever returned a car at Melbourne airport? Please guide us ? Australia Q&A
Does Hertz Car Rental in Australia have a rule that you must pre-purchase a can of gas before you can pick up the car? Aren't you supposed to return the car with a full tank of gas as well ? Australia Q&A
Can someone rent a Hertz car in Vancouver and return it in Edmonton? I selected a Hertz car (rented in Vancouver and returned in Edmonton, with an additional fee for returning the car to a different location), but the fee notes say "the airport construction fee and taxes for returning the car to a different location are not included, and the exact amount needs to be known when picking up the car at the store." Has anyone paid this fee? About how many Canadian dollars is it? Please help me solve this ? Canada Q&A
There's a strange problem. The car I rented from Thrifty was actually provided by Hertz. I picked it up in Nice and returned it at Geneva Airport, but I still don't know where the return point (said to be the French zone of Geneva Airport) is. Has anyone ever returned a Hertz car at Geneva Airport? Could you please point it out? Is there a difference between returning a car in the French zone and the Swiss zone at Geneva Airport? Thank you ? Switzerland Q&A
Friends renting from Hertz at Charles de Gaulle Airport should be aware of their consumption trap. The staff will always quote prices in euros and the credit card pre-authorization will also be in euros. As you are in Europe, you naturally assume that the expenses are in euros. However, you will find that you have been charged in dollars on the actual bill, and the exchange rate is relatively unreasonable. If you carefully look at the Hertz invoice, it does mention that you can pay in US dollars, but no one will ask you if you want to choose US dollars because the pre-authorization has already been opened, and there is no need to swipe your credit card again when changing the car. They will directly charge you in US dollars, and their exchange rate may result in overcharging you. I was overcharged more than 300 RMB for one transaction ? France Q&A
There's an emergency situation. I would like to ask my friends who picked up the car at Hertz in Newark recently: I just found out that the order required a chip card when picking up the car, but the international credit card I have now is a magnetic stripe card. I wonder if it can still be used ? United States Q&A
Hello everyone, my husband will be the driver when picking up the car from Hertz. However, he does not have a credit card. Can I use my credit card to pay the deposit? (In the past, it was possible in New Zealand and Canada, but not through Car Rental. I wonder if it is mandatory to use the driver's credit card through Car Rental?) Thank you for your answers ? Australia Q&A
Can I ask, I received an email from Hertz saying I had a violation, in August, speeding on the way back to Milan, the credit card was charged a 31 euro handling fee, what should I do afterwards, how to pay the fine, thank you ? Italy Q&A
Does anyone get charged for parking in Venice? We rented from Hertz, and our credit card was charged an additional 50 euros. The car was full of oil when we returned it and there were no collisions or malfunctions, so we're not sure if this 50 euros is for parking ? Italy Q&A
I was charged 107 pounds by HERTZ today. Does anyone know what this is for? If it's for an infraction, shouldn't there also be a management fee of more than 40 pounds? The car rental company didn't give me any email ? United Kingdom Q&A
Have anyone rent a car from Hertz? We rented a diesel car, a small hole next to the fuel tank, needs to add Ad Blue, we added water, now the engine shows to stop running after 300 kilometers, do we have to repair it by ourselves or call for rescue? This should be considered as an accidental man-made, not sure if the insurance will cover it ? France Q&A
Does anyone know that the procedures for returning a car rented from Hertz at Los Angeles airport when picking it up at a different location and returning it at the same location are in two different places? I did this last month, but I didn't ask because I couldn't speak the language. Does anyone know? I need help ? United States Q&A