I also encountered this. When picking up the car, I was inexplicably charged 15.01 euros. When I asked the platform, they said it was for emergency road rescue insurance. I was puzzled because the rental company never mentioned anything about insurance. Why do they have this item ? Germany Q&A
Can anyone tell me if Enterprise doesn't provide a receipt after swiping the card? Today when I picked up the car, I swiped 720 pounds for the rental fee and deposit, but they didn't give me any receipt. Later, I saw the transaction reminder showing a deduction of 720 pounds with transaction type as consumption, which made me a bit uneasy. Would the car rental company deduct the deposit directly as a deduction ? United Kingdom Q&A
Hi guys, I'm currently driving around Road trip in the US East Coast, originally planned to return the car at JFK airport in New York City, now want to change the return location to the downtown area of New York City. The rental company is Budget. Does anyone know how to operate? What additional fees and prices do I need to pay? Thank you ? United States Q&A
Can you please teach me? Yesterday while driving on a narrow road, I scraped the rim of the wheel. I bought comprehensive insurance from the rental car company, which is Hetz. It says that tires are not covered, and I'm not sure if the rim is considered a tire. Will it be covered ? United Kingdom Q&A
I saw someone at the car rental shop I ordered from say that renting a car across the island resulted in an accident and insurance didn't cover it. I asked the customer service and they said that all car rental shops do not allow renting a car across the island and that if an accident occurs while renting a car across the island, the insurance will not cover it ? Greece Q&A
Excuse me, I was stopped by the police today for speeding. They checked my driver's license and waited in the police car for a while, but finally returned it to me without issuing a fine on the spot. Will they mail the ticket to the rental car company ? United States Q&A
Received a lot of fines for not paying bridge tolls while driving in the UK. I have no idea that the bridge in Liverpool is toll-free. I crossed it at most four times a day. The car rental company is also awesome, adding 36 pounds to each transaction. I'm also drunk. I just want to ask everyone, what will happen if this money is not paid ? United Kingdom Q&A
When driving on the holy island, I was given a car with less than 3/4 of a tank of gas. When returning the car at the airport, the young man acted silly and filled it up. Has anyone else encountered a similar situation? Will the car rental company refund some of the gas money ? Greece Q&A
Hello everyone, my friend and I are planning to drive on the D400 highway (Fethiye-Antalya) from April 2nd to April 3rd. My friend was born on September 24, 1993, so technically he is not yet 25 years old. Will the car rental companies in Fethiye rent us a car ? Turkey Q&A
Hello everyone, I would like to ask you, when you rent a car, does the car rental company charge the deposit by pre-authorization or direct deduction, and when is the refund? I was charged directly, and the inspection staff said the deposit would be refunded within 3 days when returning the car, but it has not been refunded so far ? Turkey Q&A
In New Zealand, how should fines for traffic violations be handled while driving? Should the fines be paid online by oneself or by the rental car company? Will a red light violation be fined for the first time in rainy weather with poor visibility ? New Zealand Q&A
I wonder if you need to provide transportation information during your stay in the Czech Republic when applying for a visa, such as a rental car invoice. We are traveling together as a group of two, and only one name is on the rental car ? Czech Republic Q&A
But the staff at Hertz clearly told me that I didn't need to return the car with a full tank of gas, and there was no mention of returning the car with a full tank of gas in the contract. So is this rule of returning the car with a full tank of gas an unwritten convention for car rental companies to save money ? Austria Q&A
Hi everyone, if there are very slight scratches on the vehicle when picking it up, such as those made by cats and dogs, do I need to ask the rental company to change the car? If not, will I be charged when returning it? Because I saw some fines online, I'm a little worried ? Canada Q&A
Can someone who has been to Iceland tell me if the Wi-Fi signal is good when rented? Can Google Maps detect real-time location, or is it best to rent an English navigation system when picking up the car ? Iceland Q&A