How to pay a fine for speeding in Montenegro ? Montenegro Q&A
Can you please teach me? Yesterday while driving on a narrow road, I scraped the rim of the wheel. I bought comprehensive insurance from the rental car company, which is Hetz. It says that tires are not covered, and I'm not sure if the rim is considered a tire. Will it be covered ? United Kingdom Q&A
Can you please tell me how much I would need to pay for damage to the front and rear of the car in Norway, which is not serious. Will it exceed the 50,000 compensation limit of the super excess insurance ? Norway Q&A
I waited on the road for over two hours, close to three hours today, and finally a tow truck came to tow us and take us to the hotel. In the end, we had to change the tire. I would like to ask if I have to pay for this situation myself if I have full insurance ? United Kingdom Q&A
Can you tell me if Avis is strict about car inspections when returning the car? We didn't buy comprehensive insurance and accidentally scraped the curb while driving. Are there any issues with the car tires having scratches ? United Kingdom Q&A
Norway, got scammed today. Renting a car in Bergen from Europcar. Bought their Europcar0 deductible, but the branch told us that it's 2000 deductible. Don't know how to handle this yet ? Norway Q&A
How can you take photos of every inch of the car with your phone? I estimate that some unscrupulous car dealers are taking advantage of the fact that you have not bought comprehensive insurance to extort money, especially in Europe, where many car dealerships employ staff from the Middle East and Africa who are particularly bad ? Germany Q&A
Renting a car in New Zealand, scratched the wire of the farm fence, only basic insurance, with a deductible of 3500 yuan. A deposit of 5000 yuan was deducted, and I wonder if the car rental company will misuse it ? New Zealand Q&A
No insurance. If there is damage to the car, will it be deducted when returning the car? I didn't quite understand when I returned the car just now, and they didn't ask me to swipe my card again. Will it be automatically deducted from my credit card after I return to China ? United Kingdom Q&A
The service staff took a lot of pictures when I picked up the car. I thought they were professional, so I didn't take any pictures (besides, I thought that since I had full insurance, there wouldn't be any problems if an accident happened). Today, when I returned the car, a different lady looked at it very carefully and found a little damage to the paint. She didn't compare it to the pictures when I picked up the car. She just emphasized that I didn't need to make any payments, but asked me to sign. I wondered if the insurance company was playing some kind of trick ? New Zealand Q&A
My car rental order was for basic insurance, but after returning the car, the rental fee was almost three times the order amount. When I asked the customer service, they said the extra was insurance (insurance added by the car rental company on their own). Has anyone encountered this situation before? How was it finally resolved ? Italy Q&A
Could it be a communication issue? When we picked up the car at Heathrow, they also said we didn't have comprehensive insurance and tire insurance. We showed them the contract for comprehensive insurance purchased in China, so they didn't try to sell us anything, and they even upgraded the car for us, giving us a diesel car. We specifically asked if there were any additional fees, confirmed that there were none, and then picked up the car and left ? United Kingdom Q&A
I'd like to ask, the pick-up time of the car I rent is 19:00 on April 12th in Kastamonu, and the return time is 19:00 on April 14th in Kastamonu. I bought full insurance, but the insurance coverage period is from midnight of April 13th to midnight of April 15th. Is there a problem with this? Will the car rental company say the insurance is not compliant and force me to buy insurance again ? Turkey Q&A
Dear friends, I would like to ask, when I picked up the car in Barcelona, the rental company charged me 59 euros and I'm not sure what it is for. I have purchased full insurance. Can you please tell me what the charge on the receipt is for? Is it for fuel? (Isn't fuel usually charged for a full tank and returned with a full tank?) ? Spain Q&A
My car was scratched and when I returned it, I saw on the receipt that it said "no damage". I bought AXA's Super Supplementary Comprehensive Insurance, isn't it supposed to be that I have to pay first and then find the insurance company for reimbursement? How come today the Europcar person just let me go? When I left, they didn't give me any receipts either. My deposit is still there, I don't know when it will be refunded ? France Q&A