How can I know if my order is for a full tank pick-up and return ? United States Q&A
Can I change the pick-up location and time of an order that has already been confirmed ? United States Q&A
No additional driver. Just Road trip. Can the additional driver fee in that order be refunded ? United States Q&A
When making the payment, I saw that I also need to pay an additional out-of-area return tax. My order is 6000 yuan. How much is this tax ? United States Q&A
Can I not rent a car of a different model without an appointment if I pay when I arrive at the store? Will there be any problems? Will I be blacklisted if I don't rent a car that I pre-paid ? United States Q&A
Pick up the car at Sacramento airport Herze counter, the counter refused the order because the driver's credit card was not a chip card and asked to cancel. Has anyone encountered this before? Can the car rental fee be recovered ? United States Q&A
There's an emergency situation. I would like to ask my friends who picked up the car at Hertz in Newark recently: I just found out that the order required a chip card when picking up the car, but the international credit card I have now is a magnetic stripe card. I wonder if it can still be used ? United States Q&A
Car rental in Los Angeles. 5 minutes late than the reserved time. The staff have already left and can't be contacted. What should I do? The car rental company's headquarter customer service said that they can't guarantee that my order can be reserved the next day ? United States Q&A
Is the order recognized in the United States? Will foreigners ask questions ? United States Q&A
Hi, I submitted a car rental order and it's still being processed. How long will it take ? United States Q&A
I just rent the car without insurance fees. Do I need to pay for insurance when picking up the car ? United States Q&A
How to forward the order for bargaining ? United States Q&A
Is it definitely late if the rental time is one hour after arrival in Los Angeles? Do I need to resubmit an order ? United States Q&A
If I choose to return the car in a different city, will the store charge extra fees ? United States Q&A
Must a car rental order be made into a paper document ? United States Q&A