My car was scratched and when I returned it, I saw on the receipt that it said "no damage". I bought AXA's Super Supplementary Comprehensive Insurance, isn't it supposed to be that I have to pay first and then find the insurance company for reimbursement? How come today the Europcar person just let me go? When I left, they didn't give me any receipts either. My deposit is still there, I don't know when it will be refunded ? France Q&A
I entered London after 9pm on Thursday, and did not move my car in the parking lot on Friday and Saturday. I left London on Sunday morning. I wonder if I need to pay the congestion charge in this case. Can someone please help me answer this? Thank you ? United Kingdom Q&A
Hello everyone, I am planning to pick up a car in Nice. When picking up the car, do I need to show the pick-up slip printed in color to the car dealership? Or is a regular printout okay? Thank you ? France Q&A
Help, just arrived at Charles de Gaulle Airport to pick up the car at Enterprise, only to be told that I couldn't rent a car without an international driver's license... Do you know which other car rental company can be rented with an English translation document? Thank you ? France Q&A
Did anyone check the car when I returned it at Munich main station today? I just handed in the key and paid the deposit. Did everyone do it like this ? Germany Q&A
I plan to go on a Road trip to the West Coast of the United States with my wife and son in late August. The initial itinerary is: San Jose - San Francisco - Yosemite - Highway 1 - Los Angeles - gambling city. The itinerary can be discussed. Those who are traveling together can contact me ? United States Q&A
Is it necessary to use GPS when driving in the UK? I plan to go to the UK in August to watch the Premier League, mainly Arsenal's matches. It's my first time, so I'm very excited ? United Kingdom Q&A
Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A
Domestic bank card passwords are all six digits. Every time I tried to swipe my card, it said my password was wrong. A salesperson told me to enter a four-digit password, but when I tried entering the first four digits and the last four digits, it still didn't work. Does anyone know how to enter this credit card password? Thank you ? New Zealand Q&A
Can you tell me: I rented a car from AVIS in the UK and returned it on September 22nd. The 200-pound deposit has not been returned yet. Today I received a 30-dollar deduction, but because my credit card limit has been used up, the deduction was not successful. I don't know what the fee is. Will there be a problem if the deduction fails ? United Kingdom Q&A
미국에서 저녁을 먹었는데, 첫 번째로 식당에서 청구된 금액을 카드로 결제한 뒤, 두 번째로 주어진 레ceipt에는 팁 금액이 표기되어 있었습니다. 그리고 팁을 다시 카드로 결제해야 맞나요? 왜 제가 전에 팁을 결제하지 않은 것 같은데 ? United States Q&A
Just joined the group, please ask a question about refueling in Switzerland. I just refueled at a gas station in Switzerland for 26 Swiss francs, but my credit card was charged for 150 Swiss francs. Will the difference be refunded a few days later? Do I need to perform any special operations ? Switzerland Q&A
Last night at Vienna Airport, I just got the car from Hertz, and then on the way to the hotel, a left-turn red light was broken and never turned green. I noticed that the other lights had turned green many times, but the left-turn light remained red. Later, I saw that the other cars behind me changed lanes to go straight before turning left, so I had to make a tough decision to turn left because I was the first car. I don't know if I will be fined for running a red light? ? Austria Q&A
Ich habe nach meiner Rückkehr aus Spanien bereits eine zweite Verwarnung erhalten. Die erste wurde mir von der Autovermietung mit einem Zahlungslink zur Verfügung gestellt. Es handelte sich dabei um eine Buße in Höhe von 200 Euro, die innerhalb von drei Tagen beglichen werden musste, um eine Ermäßigung auf 100 Euro zu erhalten. Allerdings musste auch eine Gebühr in Höhe von einigen Euro entrichtet werden. Die zweite Verwarnung ist etwas komplizierter. Sie scheint direkt von mir zu bezahlen zu sein, und ich weiß nicht, wie ich vorgehen soll. Auf dem Bußgeld ist auch keine Bankverbindung angegeben. Ich bin derzeit im Kundenservice ? Spain Q&A
Brothers and sisters, I booked from Sydney to Melbourne from the 27th to the 29th (watching penguins on the 29th night). All the homestays and cars along the way have been booked. I heard that there is a road closure near the eastern suburbs of Melbourne. Is it true? What should I do in my situation? Please help me! It's my first time abroad. ? Australia Q&A