Could you please tell me if I have to pay any congestion charge when picking up a car at Heathrow airport and returning it at Victoria Station in London ? United Kingdom Q&A
When I rent a car, I forgot to ask for the pre-authorization slip. They only gave me that contract. Is that related? I rent from Europe. Thank you so much ? United Kingdom Q&A
What is the usual amount of pre-authorization deposit? I borrowed a Skoda Octavia. Will I encounter a situation where there is no available car and need to upgrade ? United Kingdom Q&A
Can you please tell me what special requirements the car rental company may have for our self-drive trip to Ireland and Northern Ireland? Do we need to inform the rental company about this ? United Kingdom Q&A
Why is Hertz so deceptive? I booked a A3 car at Edinburgh airport of Europcar, but they gave me a Volvo XC70 station wagon. The space is super large ? United Kingdom Q&A
I am planning to rent a car and drive by myself during the summer vacation in the UK. What are some traffic rules that I should pay special attention to there? Please provide practical information ? United Kingdom Q&A
Is it difficult to find a car rental company at Heathrow Airport in London? Do I need to take a shuttle bus like in the United States to get to the rental company's store ? United Kingdom Q&A
I rented from Sixt for 11 days. When picking up the car, I paid 480.9 dollars, including a 300 pound deposit and insurance fees. When returning the car on the 4th, I checked it over and said it was okay, without signing a receipt. Yesterday, it showed that the 480.9 dollar payment was cancelled, and an additional 7.95 pound charge was incurred. I don't know what it's for ? United Kingdom Q&A
Have you driven with kids by yourself? I just read the travel guide and found out that kids under 1.35 meters must use a car seat. I thought a booster seat would be enough and planned to bring one by myself. But I didn't order a car seat in the order. I wonder if it's more cost-effective to add one in the store or try to add one online ? United Kingdom Q&A
Can anyone tell me if Enterprise doesn't provide a receipt after swiping the card? Today when I picked up the car, I swiped 720 pounds for the rental fee and deposit, but they didn't give me any receipt. Later, I saw the transaction reminder showing a deduction of 720 pounds with transaction type as consumption, which made me a bit uneasy. Would the car rental company deduct the deposit directly as a deduction ? United Kingdom Q&A
Hi, we are going to send our child to UK to study in August. Which car rental company is the most convenient at Heathrow airport? We need to rent for 10 days. We will arrive London at 20:00 on Aug 26th and need to stay at the airport for one night. It would be great if the car rental company is near the hotel, we can walk to it. Please help. Thank you very much ? United Kingdom Q&A
Hello everyone, yesterday I went to pick up a car. I rented an Audi A4 station wagon. The car rental shop kept asking me to upgrade to an off-road vehicle, the X5, saying that the road conditions in the Scottish Highlands were poor and that the A4 had too low of a chassis. I didn't take their advice. Can any friends who have driven in Scotland tell me, what are the road conditions like, and is an off-road vehicle absolutely necessary? We're leaving tomorrow, thank you ? United Kingdom Q&A
By the way, I want to remind everyone that when we went to Stratford, we visited Shakespeare's birthplace and parked the car in a roadside parking lot, where we paid the fee at the automatic payment machine. When we returned, we found a parking ticket on the car. It turns out that some of the parking spaces in this parking lot belong to private individuals or businesses, and permission is required to park there. The £100 fine was issued by the parking company, which is really frustrating. I'm not sure if this kind of situation is mandatory to pay ? United Kingdom Q&A
This morning I went to the hotel to store my luggage. I stopped by the taxi parking line at the door to unload my luggage. The police came in less than two minutes. They gave me a ticket. I was standing next to the car at the time and couldn't even say I would leave right away. It's really unfortunate. I returned the car after storing the luggage. In the end, I lost a lot in the last few minutes. Could someone help me see how to pay the fine ? United Kingdom Q&A
Can you please tell me if, in addition to the chip card, a translation of the driver's license from the company is required when picking up the car in Europe? If not, can it be made at the company counter on the spot? Thank you ? United Kingdom Q&A