Could it be a communication issue? When we picked up the car at Heathrow, they also said we didn't have comprehensive insurance and tire insurance. We showed them the contract for comprehensive insurance purchased in China, so they didn't try to sell us anything, and they even upgraded the car for us, giving us a diesel car. We specifically asked if there were any additional fees, confirmed that there were none, and then picked up the car and left ? United Kingdom Q&A
Is everyone renting from Hertz? Do you need to self-fund the claim? Is Flash Rental not required to self-fund? Thank you ? Australia Q&A
I also bought Flash Rent. The customer service said that windscreen insurance is included in glass insurance. If the windscreen is damaged by sand and stone, should it be claimed with glass insurance ? Iceland Q&A
How's the flash rental service? I'm mainly concerned whether the full insurance really covers all accidents and whether the claim is convenient ? New Zealand Q&A
¿Alguien ha intentado reclamar por rayado de vehículo ? United Kingdom Q&A
Is it necessary to buy super top-up insurance? Is the claim process fast when returning to China ? New Zealand Q&A
Does the accident insurance have its own deductible? Can only the part that exceeds the deductible be claimed ? United States Q&A
Excuse me, I'm returning the car today, but the paint on the back bumper is cracked. I can't remember where I hit it. How should I handle it? I bought insurance. How should I claim ? United Kingdom Q&A
Hello everyone, if there is a scratch about 3 cm long on the rear of the car, it is just basic insurance, how much do I need to claim? ? United Kingdom Q&A
Ah, no wonder my friend was saying yesterday that he must buy a direct flight when flying abroad in the future. What happens if the direct flight is cancelled, and how can compensation or solutions be resolved ? United States Q&A
The hub scratched the curb, can the insurance claim be settled ? Switzerland Q&A
Where is the best place to buy insurance when renting a car? Does anyone have any experience with filing a claim? Are there any inconvenient issues when domestic insurance companies handle claims ? Canada Q&A
Do I need to provide any proof for claim ? Turkey Q&A
Is the car easy to drive? Diesel or gasoline? Have you encountered any claims for the super preferential all-risk insurance ? Spain Q&A
Hi everyone, my car was scratched and dented while it was parked. There are some scratches and dents, but it doesn't affect driving. I bought collision insurance. Do I need to fix it myself first and then claim it, or just go back when the time comes ? United States Q&A
I received a deposit of US dollars today, but the amount is wrong. I also don't know if it's compensation ? Iceland Q&A