Can you tell me, when I just went to Segovia on the wrong road and just got on the AP6 highway, the navigation corrected and got off the highway. There is no toll station and expressway card, and I did not pay the toll. How should I deal with this situation ? Spain Q&A
Can you tell me if Europcar will deduct a deposit? I forgot what the staff said to me at the time. I only remember that I had to pay an additional 61 euros for the driver. Just now, I found that 510 euros were deducted from my bank account ? Germany Q&A
Dear experts, in Norway, Sweden, and Finland, the hotel's parking lot is on another street. Do I need to pay for street parking first before checking in and then enter the parking lot ? Finland Q&A
Reminder: please check the car door locks when picking up the car. Someone returned the car today and said the door lock was broken, possibly due to theft. They are asking us to pay 250 euros. ? Greece Q&A
I just went around Serbia, the first time on the expressway, took the card at the entrance. May I pay euros or scan the card when I leave the expressway, or do I need to use Serbian dinars ? Saudi Arabia Q&A
By the way, have you guys been forced to pay 80 euros when picking up the car? Is it the cost of full fuel? That means I don't have to fill up the tank when I return the car, right ? Italy Q&A
My car was scratched and when I returned it, I saw on the receipt that it said "no damage". I bought AXA's Super Supplementary Comprehensive Insurance, isn't it supposed to be that I have to pay first and then find the insurance company for reimbursement? How come today the Europcar person just let me go? When I left, they didn't give me any receipts either. My deposit is still there, I don't know when it will be refunded ? France Q&A
Excuse me, does "fuel service option" mean that the car rental company charges for refueling when the car is not full when returned? If you don't sign up for it, do you have to fill it up? In addition, when going to the airport from downtown Toronto, do you have to refuel near the airport? If you fill it up in Toronto and drive it over, won't it be empty again ? Canada Q&A
Can I ask, when inserting a credit card for refueling, do I need to insert it once before refueling and then again after refueling? On August 6th, I thought there was no manual payment, so I inserted the card and prepaid 1200. I still haven't received any information about the actual deduction. Did I make a mistake in the operation ? Norway Q&A
Self-service payment is not difficult. It's best to watch others operate when they are in front of you. However, it seems that no one will come to deal with it or post a note even if it is overdue. Today we arrived in Florence. We drove to Michelangelo Square to watch the sunset, which was extremely beautiful. There is a large parking lot on Michelangelo Square. The first hour is 1 euro and the second hour and after is 2 euros ? Italy Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
The translation of this and the driver's license are useful. On that day, I followed the navigation and drove into Walking Street in Pattaya. Then I was stopped by the police and asked to go to the police station to pay the fine. I asked him if he could take the money. He said that I was the caregiver here and that he would be fine if I gave him the money ? Thailand Q&A
Gentlemen, ask a question. From the San Francisco Outlets back to the city, I've been there twice. Once I went to the cash lane and gave $5, and the other time I went to another lane and didn't give anything. Is it collected by the car rental company at the time ? United States Q&A
Domestic bank card passwords are all six digits. Every time I tried to swipe my card, it said my password was wrong. A salesperson told me to enter a four-digit password, but when I tried entering the first four digits and the last four digits, it still didn't work. Does anyone know how to enter this credit card password? Thank you ? New Zealand Q&A
What if I land at 6:30 and add an extra 2 hours for picking up the car at 8:30. Can the car rental place start the timer earlier if I arrive early or do I have to wait until 8:30? Have any of you experienced this with Thrifty ? Iceland Q&A