I rented a car from France's InterRent in June and was fined 35 euros for speeding. The pre-authorization should have expired a long time ago, but the rental company recently deducted two fines of 35 euros. I asked the rental company, but they haven't replied yet. How should we protect our rights ? France Q&A
I have already paid the car rental fee, why was another 20,000 baht charged when picking up the car in Krabi? Is it a deposit? But the SMS reminder I received was a consumption? Why ? Thailand Q&A
Hi, I looked at it and it takes three or four hours to go from Ephesus to Pamukkale, and it takes three or four hours to go from Pamukkale to Fethiye, so some places along the coast have to be abandoned. If you drive along the coast to Antalya, it's probably about four hours to go inland from Antalya to Pamukkale, and it's about three hours to go from Pamukkale to Izmir Airport. The time is not wasted. And it's much cheaper not to return the car to a different location. So I have this plan. I hope everyone can give me some advice. There's also the issue of insurance. What kind of insurance did you buy? I don't know which one to buy now. It's so hard ? Turkey Q&A
Car rental in Los Angeles. 5 minutes late than the reserved time. The staff have already left and can't be contacted. What should I do? The car rental company's headquarter customer service said that they can't guarantee that my order can be reserved the next day ? United States Q&A
Just want to ask if there are friends who understand the situation, after receiving the notification of the car rental company deducting 35 pounds, can the ticket only be physically returned to China? Or is there an email that can be paid directly online? Thank you ? United Kingdom Q&A
Hi, we're planning a Road trip to Rocky Mountain in June. Do you know how far in advance we should rent a car to get a better deal? Can we use Hertz? Are there any other recommended car rental companies? Thank you ? Canada Q&A
Can you please clarify what you mean by "electronic toll collection device"? In general, if a car rental company in Australia requires you to have one, you can try negotiating with them to see if there are any alternatives or if they can waive the requirement ? Australia Q&A
Hello everyone. Has anyone driven in Yosemite National Park? Today when passing through the 41st highway, I saw a sign that said I must bring snow chains, but the rental car company's car is said to be unable to install snow chains. I wonder how to deal with this situation. Will there really be people checking if there are snow chains ? United States Q&A
May I ask everyone, according to the rental car information in Thailand, only a Hong Kong driving license is required for rental. Is an international driving license not required? If you encounter a police check in Thailand, can a Hong Kong driving license only meet the legal requirements of the local laws? Thank you all for answering ? Thailand Q&A
I would like to ask: when renting a car in Germany and returning it to the original location, will there be a cross-border fee if I travel to Austria, Switzerland, or the Netherlands? How is this fee charged? I have seen some car rental companies charge it and some do not, and the fee can be charged per trip or per day ? Germany Q&A
Can I use a booster seat for a 5-year-old child on the Great Ocean Road Road trip? I didn't select the option for a safety seat when renting the car. Can I rent one from the car rental company later? How much does it cost per day ? Australia Q&A
Car rental companies in Sabah start work at 9 o'clock in the morning? My flight arrives at 7 o'clock in the morning, and I have to wait at the airport for another two hours. Is there a suitable place to rest at Sabah Airport? After all, I took a red-eye flight ? Malaysia Q&A
Need to return the car to the HERZ rental shop near Geneva airport early tomorrow morning. Would it be more convenient to send the several large pieces of luggage to the airport terminal first or return the car and then take a taxi to the airport terminal ? Switzerland Q&A
I also encountered this. When picking up the car, I was inexplicably charged 15.01 euros. When I asked the platform, they said it was for emergency road rescue insurance. I was puzzled because the rental company never mentioned anything about insurance. Why do they have this item ? Germany Q&A
Can anyone tell me if Enterprise doesn't provide a receipt after swiping the card? Today when I picked up the car, I swiped 720 pounds for the rental fee and deposit, but they didn't give me any receipt. Later, I saw the transaction reminder showing a deduction of 720 pounds with transaction type as consumption, which made me a bit uneasy. Would the car rental company deduct the deposit directly as a deduction ? United Kingdom Q&A