I would like to ask, just received a call from the car dealership, the car I reserved at that time, currently there are no automatic cars, need to cancel and re-order, has anyone encountered such a thing ? Austria Q&A
Is the entire Yellowstone National Park closed? Where did you hear that? Is it accurate? I booked accommodation in the park for three days during the National Day holiday on the official website. What should I do? Can I cancel it ? United States Q&A
Hello everyone, how can I get to scenic spots like Red Beach and Ia by public transportation on the island? I am in Milan now and my wallet was stolen on the train yesterday, so I lost all my cards and driver's license. Therefore, I have to cancel my car rental, thank you everyone ? Greece Q&A
There's an emergency situation. I would like to ask my friends who picked up the car at Hertz in Newark recently: I just found out that the order required a chip card when picking up the car, but the international credit card I have now is a magnetic stripe card. I wonder if it can still be used ? United States Q&A
Cancelled, the connecting flight from Dubai to Shanghai on Emirates Airlines on May 5 has been cancelled, just cancelled the ticket, Qunar said that I can only refund the second half of the ticket, confused, can a single airline in a single order only refund part of the connecting flight when the second half of the flight is cancelled ? United Arab Emirates Q&A
I would like to ask, it has been about 2 weeks since we returned the car, and now in the order there is a fine for speeding, but it shows that the fine has been paid (which we did not pay), what is going on ? New Zealand Q&A
It is possible that after accepting an order, the driver cancels and then someone else accepts it, and then cancels again... In the end, someone will accept the order. I called twice and both times it was a seven-seater Mercedes-Benz that accepted the order. I wonder if it is more expensive than taking a taxi. It costs over 30 euros to go from Rome train station to the Borghese Gallery ? Italy Q&A
Hello everyone. This is my first time renting a car overseas. I would like to ask, when preparing the order, do I need to provide my passport, driver's license, and translated copies? I have selected to pay on pickup. Will I pay by credit card at the pickup location, or in cash ? United States Q&A
Can Alamo rent a car to cross Bosnia and Herzegovina from Serbia? When I made the reservation, the car rental company clearly said that I could just pay the fee. Just now, when I looked at the order, the crossing of Bosnia and Herzegovina became waiting for confirmation. Have you encountered such a situation before? Can this still cross Bosnia and Herzegovina? Thank you ? Saudi Arabia Q&A
One question, which car rental company is better in Tuscany? The Europcar I booked in Florence yesterday was told that the branch had no cars, and the order was cancelled and rebooked ? Italy Q&A
Have you rented a car from Thai rent a car company before? The official operating hours are 8 am to 8 pm. I have reserved a car for pick-up at midnight, and the order has been confirmed. However, there is a note on the pick-up time (subject to store arrangement). Have you rented from this company before during the midnight ? Thailand Q&A
May I ask if the 300 euros charged on the first day of picking up the car will be refunded? He said it will be refunded if nothing happens, but from your chat content, it feels like it's up in the air! Also, for another order, 90 euros of prepayment for fuel was charged first, and this was refunded, but 1200 euros were frozen, saying it will be refunded if there are no violations. It will take 30-60 days. Will this really be refunded ? France Q&A
Excuse me, do I need to leave about an hour between the time the flight arrives and the time I pick up the car? Is the pick-up time strictly according to the order time on the order? If the flight is delayed, for example, the pick-up time is 08:00, but I don't arrive until 09:00, will there be any problems? The car rental agency should not refuse to leave a car for you because of this, right ? Greece Q&A
Dear fellow car enthusiasts, I would like to ask for your advice. I have a 2-day trip to Switzerland and a 2-day trip to Austria. How should I purchase the highway tolls? Is it per day or per road? Should I buy them at the gas station convenience store before or after entry? What does the ticket look like? What if I need to enter and exit repeatedly? In addition, the rental car order does not have an additional driver. Is the insurance car, person, and trip-related? Do I need to buy insurance again when I pick up the car? Thank you in advance for the enlightenment of the senior ? Austria Q&A
I have an order to pick up the car in Florence in the morning and then go to Tuscany to play for a day. Because the car agency closes at 6 o'clock, I am worried that I will not be able to return the car on time, so I have arranged to return the car the next morning. But this will have an overnight problem. My landlord in Florence said that most car agencies in the city have cooperative parking lots. I can park the car there that night and go to the agency the next day to handle the procedures. Is that right? Are there any places to park overnight ? Italy Q&A