What should I do if I am much later than the pick-up time stipulated in the order ? New Zealand Q&A
May I ask if the driver's credit card must be used as a guarantee when picking up the car? Can my wife's be used ? New Zealand Q&A
Why was a certain amount of money deducted when I picked up the car at my store? What is going on here? Can you please help me understand this issue from an experienced car rental person? Thank you ? New Zealand Q&A
The service staff took a lot of pictures when I picked up the car. I thought they were professional, so I didn't take any pictures (besides, I thought that since I had full insurance, there wouldn't be any problems if an accident happened). Today, when I returned the car, a different lady looked at it very carefully and found a little damage to the paint. She didn't compare it to the pictures when I picked up the car. She just emphasized that I didn't need to make any payments, but asked me to sign. I wondered if the insurance company was playing some kind of trick ? New Zealand Q&A
Is it convenient to return the car at Thrifty Queenstown ? New Zealand Q&A
Have you bought the super comprehensive insurance when renting a car ? New Zealand Q&A
Excuse me, when I picked up the car after ordering online and buying full insurance, I was charged 240 NZD. Do you know what the fee is for ? New Zealand Q&A
Question about picking up the car at Christchurch AirportAccording to the order, it says at the domestic terminal building of Christchurch Airport ? New Zealand Q&A
From Pudong, how much earlier do I need to leave now and are there any new requirements ? New Zealand Q&A
Can a 7-year-old child who weighs 26 kg rent a child seat on the spot when picking up the car at the store ? New Zealand Q&A
How long does it take to get from Queenstown Airport to the car rental place? Is it enough time to pick up the car at 15:30 if I arrive at 15:10? Or should I pick it up at 16:00 ? New Zealand Q&A
The car dealership says that a pre-authorization amount of NZD 200 + local taxes + the amount you need to pay when you pick up the car is required. Are local taxes not included in the rent ? New Zealand Q&A
What credit card did you use to swipe the deposit when you picked up the car ? New Zealand Q&A
Did you see the sign on the rental car that says "No entry to Heaven Town" ? New Zealand Q&A
May I ask if the white copy translated on the platform is definitely eligible for renting a car ? New Zealand Q&A