Why was a certain amount of money deducted when I picked up the car at my store? What is going on here? Can you please help me understand this issue from an experienced car rental person? Thank you ?

1 Answer

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QEEQ User

When picking up the car, the rental company will freeze a sum of money in your credit card. If there are scratches or other violations when returning the car, the money will be deducted directly from there.