May I ask you a question? We took the expressway from Naples to Rome, which should be A1. We got on from the northern entrance of Naples, and the lane we took did not have a Telepass sign, nor did it have a horizontal bar blocking it. But when we pressed the button to take the card, no card came out. There was a long line of cars behind us, so we had to get on the expressway and go to Rome. As a result, we got a ticket, which should be a fine. The normal expressway fee from Naples to Rome should have been paid at the exit manned by staff. We still have to pay more than 60 euros at another place ourselves, because we don't think we took the wrong lane. So I wrote an email to Telepass's website to appeal, but more than 10 days have passed and we still haven't received a response. The ticket says we must pay within 15 days, otherwise there will be a fine. May I ask if you have encountered a similar situation and what should we do next? Thank you ? Italy Q&A
If you are driving a passenger van or cargo van in Chiang Mai and Chiang Rai, what should you pay attention to ? Thailand Q&A
Thank you for the reminder, it's really good advice, thank you! I'm flying in from Oslo and have been traveling in Norway before. I have a 4-night itinerary in Iceland, planning to fly in at noon and stay in Vik that night, then visit the black sand beach in the morning of the second day and go glacier hiking in the afternoon, staying at a hotel near Jokulsarlon glacier that night, visiting the ice lake and ice beach on the third day and driving back, passing through Skogafoss and Seljalandsfoss along the way, staying at Selfoss that night, sightseeing in Reykjavik city and visiting the Blue Lagoon on the fourth day, staying near the airport that night, and taking an early morning flight to Stockholm on the fifth day. If I don't have time to see the attractions of the Golden Circle on the first day, is it possible to fit them in on the fourth day, or should I only choose one or two attractions of the Golden Circle, or give them up altogether? Thank you for your guidance, I really appreciate it ? Iceland Q&A
Switzerland Road trip guide ? Switzerland Q&A
If you haven't picked up the car yet, you can cancel it. If you booked with Avis at Rome Fiumicino, hurry up and cancel. They don't have the car model you booked, their service attitude is poor, and they automatically add insurance through 'upgrading the car model' without your consent. When I went to pick up the car on the 10th, I had to wait for at least two hours, at least! They can give you all the annoying things you can think of when renting a car. The most annoying thing is that I booked an Audi A3, but they claimed to upgrade me and gave me a two-door Fiat 500c instead! How can anyone travel with two large suitcases in a two-door car? Before I got the car, they kept saying it's similar to an Audi and definitely enough. After waiting for two hours, I finally got the car. Do I have to return it and wait for another two hours ? Italy Q&A
I just got home today. Let me share my experience of renting a car in Italy for your reference. I picked up the car on October 6th and returned it on the 28th, a total of 22 days. I rented from AVIS for a total of 374.6 euros. They tried to sell me insurance, but I refused and said I would take responsibility for any issues. They didn't force me to buy the insurance in the end. They pre-authorized 94.86 euros on my card as a deposit. I booked a BMW 3 series, but they gave me a BMW X1 with navigation. I had heard about people getting downgraded cars before, so I didn't expect much and didn't argue about getting the X1. When I picked up the car, there were noticeable scratches on the front and back. I asked the AVIS staff to record them before I drove off, and they used a yellow marker to mark them on the contract, then circled and signed them with a black pen. The gas tank was not full, and they marked it with a stamp. The car wasn't very clean when I picked it up. When I returned the car, I made sure it was relatively clean. I told the person who received the car that all the scratches were old and showed him the previous markings. I also said that I take good care of the car, and he said I was a good renter . He told me there were no issues and I could leave. I was still worried about any potential problems, so I took new photos of the car from all angles with the date displayed. It's only been a few days since I returned the car, so I don't know if there will be any issues ? Italy Q&A
41. Do not expect too much comfort in the itinerary above, as the people here are not into that kind of thing. They are all doing business in a practical way. 42. Even for waterproof shoes, if possible, prepare two pairs. 43. The wool sweaters here are said to be extremely warm, but they are made of real materials and can be a bit scratchy to wear. 44. The public security is good, so you can basically rest assured. 45. There are very few people on the road, so don't hesitate to ask for help when needed, and try to lend a hand when someone else needs help. 46. The public restrooms all have toilet paper. Remember to flush it down the toilet after use. For female hygiene products and used tissue, just throw them in the trash can. 47. When taking photos, in addition to a wide-angle lens, remember to bring a telephoto lens and a tripod. You can't predict the scenery around the next corner, or whether you will be able to see the aurora. 48. A selfie stick and a GoPro make a great combination. When climbing a mountain, it's very convenient to have one hand free for taking photos when it's too cold, and the GoPro can also be mounted on the car to shoot video. 49. The sun can be very bright, so remember to wear sunglasses, especially when driving. 50. The weather is changeable, and the weather forecast is constantly changing. Local websites will be more accurate, so wear multiple layers of clothing and be prepared to adjust at any time ? Iceland Q&A
I rented a Mercedes-Benz E-Class for my trip. Before picking up the car, I didn't know if it was an E200 or E220, petrol or diesel. But I did my homework beforehand, and if it was an E220, then it would be the diesel version. It turned out to be an E200, and I was a bit disappointed, as the horsepower would be lower, but there was nothing I could do about it. I checked the car and found that the latch in the bottom of the trunk was broken, causing the luggage cover inside to not close properly. I told the staff at the pick-up location that this needed to be fixed, or else I would request a different car. They said that there was only this E200 available at the moment, and asked if I would accept a different model. I said that I was used to driving a Mercedes-Benz and didn't consider other options. They quickly brought over an E220d and asked if I wanted it. Do I even need to answer that ? Germany Q&A
The enthusiasm of the people of Sicily, Italy, is a passionate and unrestrained one. In Rome, the enthusiasm you see is a refined routine. For example, when you go to a restaurant, the waiter will recommend two special dishes for the day. When you ask what they are, he will tell you about the volcano beef and swan roasted fish... The prices are all on the menu. Each dish is about 25 euros, not bad, right? When you're halfway through the meal, they will bring you a glass of ice wine, telling you it's complimentary, and shake hands with you... As for the swan roasted fish, they will enthusiastically ask if you need help opening it. I firmly say no, but they will still help you open it as if they didn't hear me... Let's talk about the bill. When you pay, they will tell you it's 293 euros, plus a 10% service charge, and fish is charged by weight (the fish is at most 1.5 pounds, and the beef is only the size of a fist, definitely not 2 pounds), and the water before the meal is 10 euros. Also, when taking a taxi, make sure to use the meter... And there are a lot of pickpockets there, so be careful of women wearing scarves. Even if you put your bag in front of you, it won't help. They will use the scarf to block your line of sight... They usually work in groups... Even so, Italy is still very, very beautiful. It feels like walking in a historical museum, and shopping is also very enjoyable... Wishing friends a pleasant journey ? Italy Q&A