Dear experts, please help. I booked a Brisbane-Sydney one-way car rental online. After picking up the car from Hertz in Brisbane today, I will be visiting the Gold Coast for the next two days. I am considering leaving early from the Gold Coast to return to Sydney the day after tomorrow without any stops in between. Now that I have arrived at the Gold Coast, I want to stay an extra day and am considering returning the car directly to the Gold Coast airport and then taking a flight back to Sydney. The issue is that the original drop-off location was Sydney airport. Can I return the car early to the Gold Coast airport ? Australia Q&A
Now I feel very confused. We have been staying at home and saying that we will fly from Nanning to Kuala Lumpur on the 28th, and then fly from Kuala Lumpur to the Gold Coast on the 29th. These AirAsia tickets cannot be refunded, and hotels on Qunar say that they need to apply and may not be refunded. Now online, it feels more serious. I just saw that it may not be possible to enter, and now I don't know what to do ? Australia Q&A
Dear friends, have you encountered such a situation? Yesterday I picked up the car and didn't ask for a deposit. The fuel tank of the car was half full of oil. When I asked him how it was half full, he said it was okay to return half of the fuel when returning the car, because he couldn't communicate in English. So I drove away without paying the deposit. If there are any traffic violations, how will he deduct the money ? Turkey Q&A
Hi guys, I'm currently driving around Road trip in the US East Coast, originally planned to return the car at JFK airport in New York City, now want to change the return location to the downtown area of New York City. The rental company is Budget. Does anyone know how to operate? What additional fees and prices do I need to pay? Thank you ? United States Q&A
At that time, it was agreed that if the car was returned more than 2 hours late, a fee of 45 euros would be charged. After returning the car, I was charged 386 euros the next day, and they said the fee was calculated based on the store price that day. I only spent more than 2000 euros in total for the four-day rental car. If you delay it for 3 hours a day, you will deduct more than 3000 euros from me? Robbery ? Austria Q&A
We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A
My car was scratched and when I returned it, I saw on the receipt that it said "no damage". I bought AXA's Super Supplementary Comprehensive Insurance, isn't it supposed to be that I have to pay first and then find the insurance company for reimbursement? How come today the Europcar person just let me go? When I left, they didn't give me any receipts either. My deposit is still there, I don't know when it will be refunded ? France Q&A
4001018080 Then now they are on leave, you press the English service, it will directly connect to the person in New Zealand. Report the ticket number to them and say whether you can refund the ticket for free considering the epidemic. They will say yes. The money will be returned to the original path within two weeks ? New Zealand Q&A
When I rented a car on the 18th, the car rental company charged more than 700 euros in consumption (which was actually a deposit). When I returned the car on the 28th, I said it would be refunded within a week. Today, I checked and my credit card still shows more than 700 euros as "unaccounted". What is going on ? Greece Q&A
Is there public transportation between the airport and the port on Kangaroo Island? Because the car is picked up at the airport, I also want to return it at the airport, so that it can be cheaper by half ? Australia Q&A
Hi, I have a question. When I return the car, I forget to remove the sunpass sticker on the front windshield. Will the rental company help to remove it? I'm mainly worried about the continuous charging issue. Thank you ? United States Q&A
I was chased by the police in Adelaide, sounded the alarm, after parking, said a bunch of I do not understand, seems to be unable to turn right, took away my license, two minutes later gave me back and let me go, do I need to be fined ? Australia Q&A
Can the store charge me $86 for fuel when renting a car, saying that I don't need to refuel when returning the car and it's cheaper than refueling by myself? How much does a full tank of fuel cost by myself ? Australia Q&A
I see in the car rental order that there is a "highway fee box". How do I use it? Is it the same as our ETC? Do I need to go through a dedicated channel? Will it be settled together when I return the car? Have you used it before ? Australia Q&A
Why did I pay a deposit of 500 euros at Sixt in Munich? And today when I returned the car in Stuttgart, no one checked it at all. I parked the car in the garage and then went upstairs. The staff member didn't look at anything and just took the key from me and said OK. Will there be any problems? I'm nervous ? Germany Q&A