I have a question. Did I select the oil before placing the order or not? Is it the same as in China, where you pick up the car with a full tank and return it with a full tank? Otherwise, do I have to pay not only for the fuel but also a service fee ? Australia Q&A
When renting a car in Hawaii, which one should I choose, to pick up a full tank or to pre-order a case of oil? Which one will have a better cost-performance ratio? Because it's my first time to self-drive abroad and I'm not very familiar with the situation, I hope everyone can tell me ? United States Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
May I trouble you again: How many counties are there from Mohan to Luang Prabang? Mainly, this car can only be refueled with gasoline with a grade of 95 or higher in China. I want to go to Laos after the epidemic, but I'm worried about the oil issue. In addition, I do not speak English or other foreign languages. Will it affect going to Luang Prabang? ? Laos Q&A
I rented from Great Rental, the price is cheap and all are new Toyota cars. I borrowed a RAV4, and when I returned it, I just checked if the oil was full and if there were any injuries to the car bumper. It was fast and simple. The only disadvantage is that it is not in the airport, but the shuttle is still relatively convenient ? Australia Q&A
Dear friends, have you encountered such a situation? Yesterday I picked up the car and didn't ask for a deposit. The fuel tank of the car was half full of oil. When I asked him how it was half full, he said it was okay to return half of the fuel when returning the car, because he couldn't communicate in English. So I drove away without paying the deposit. If there are any traffic violations, how will he deduct the money ? Turkey Q&A
If you want to fill up, do you go to the counter and say which number oil gun to use, pull the presale right, then go to the fueling station, and do you have to go to the counter again after you finish fueling? Will the fuel tank be automatically triggered when it is full? I've never fueled in a foreign country before, so I want to ask ? Canada Q&A
Can everyone please tell me, when self-service fueling, after selecting the oil gun cabinet position number and inserting the credit card and entering the password, the maximum fueling fee will be displayed, and then 20L of fuel will be added. After fueling, the fueling host will print out the bill. Now the problem is that I have received two fee reminders on my credit card text message, the first one is the maximum fueling fee before, and the second one is the actual fueling fee. So, should the first fee be a pre-authorization ? Italy Q&A
Yesterday when renting a car at Sixt Heathrow, we originally booked a Skoda Superb Estate. When renting the car, the waiter said the car was too small and tried to upgrade us to a BMW. I refused. The car looked very good and the boot was big enough to fit all four of our suitcases. However, the car showed that the tyre pressure was not enough, so they gave us a Mercedes 220 instead. But the car screen showed that we had to add AdBlue when we drove more than 700 miles. The waiter said we didn't have to worry about it. After we started driving, the screen showed that we had to add oil the next time we refuelled. After driving for an hour, we arrived in Oxford and the car started to lose power. We couldn't even get it to go fast. We could only drive slowly. In this situation, is there something wrong with the car that we need to call for roadside assistance? Have any of you ever experienced this ? United Kingdom Q&A