Hello everyone, please help. I mistakenly exited at the Telepass exit on the highway from Milan to Vimmercat. How can I make up for it? Can the car agency help deduct it? I also can't get through to the other side by phone. Thank you ? Italy Q&A
Our car was scratched by someone, there is a big scratch on the back door, but we don't know who scratched it. We only found it when we returned to the parking lot from the scenic spot. What should we do ? Italy Q&A
Does anyone get charged for parking in Venice? We rented from Hertz, and our credit card was charged an additional 50 euros. The car was full of oil when we returned it and there were no collisions or malfunctions, so we're not sure if this 50 euros is for parking ? Italy Q&A
Hello everyone, after the car-rental fees are settled, will there still be a possibility of being charged for traffic violations later on? How long does this charging period usually last? How many months later can we be absolutely sure that we won't be charged ? Italy Q&A
There's a road out of town from Florence hertz that avoids the ztl. Will the car tell me if I can leave town before 9 without restrictions? Can the fiat 500l run 500km on a full tank of gas? Thank you ? Italy Q&A
Excuse me, if you drive back to Italy, how late will the fine usually arrive? I returned the car on July 21st. Two weeks ago I received a fine of 30.5 euros, and I received another one for 30.5 euros two days ago. It's almost two months, I wonder if there are still any fines ? Italy Q&A
I booked a hotel in Florence in the ZTL area. I asked the front desk, and the handsome gentleman said the hotel would handle it, but he didn't register my license plate or anything. How does he know which car is mine ? Italy Q&A
I would like to ask about adding a driver. Do I need to report the number of drivers when picking up the car, and is there a separate fee for each driver? I have already obtained embassy authentication for two people, but I want to report only one driver. Will there be any problems ? Italy Q&A
After I came back, I received a bill from a car rental company for administration fees for traffic violations. It was about 60 euros. There was no explanation of how the violation occurred on the bill, but to this day, I have not received any tickets. Have you ever encountered this ? Italy Q&A
Hi everyone, I'm driving a Fiat 500, a diesel car, and my fuel gauge has popped up this reminder. I think it's asking me to add some kind of urea liquid, but I'm not quite sure. Can anyone help me out? If I do need to add this liquid, who's responsible for the cost? Any advice would be greatly appreciated. Thanks! ? Italy Q&A
I am from Shenzhen, renting a car in Rome, returning it to Milan Airport on the 28th of this month. I am now in Venice and want to drive to the small town of Interlaken in Switzerland. What should I pay attention to? Thank you to friends who know for your reply ? Italy Q&A
Seeking advice from the experts in the group, I am planning to drive from Geneva to Venice. My first stop is in Chamonix, France to take a look at the mountains, and then I will be driving through Italy. Besides Milan, are there any other places worth visiting along the way? Please recommend some ? Italy Q&A
Excuse me, do you have any companions from April 29 to May 4 in Italy ? Italy Q&A
Next month I will drive in Italy. I need to stay in Florence for two nights. I booked an Airbnb in the old city center, but I need to park my car outside. In the past two days, I searched for suitable parking lots online, and the cheaper ones seem to be near the airport. Are there any better choices ? Italy Q&A
Me too, I'm troubled by this problem... I received two deductions of 61 euros. The customer service said that was just the handling fee of the car rental company, not the law itself. Then I moved and they didn't give me the address change. If I don't receive the letter, I don't know what to do.. ? Italy Q&A