Why is the amount I paid at the store for my reservation different from the amount I paid at the store for my pick-up? I didn't add any insurance either ? Italy Q&A
Do I need to buy insurance in addition to the deposit when picking up the car at the site if I rent a car and buy insurance through the app ? Italy Q&A
Can I ask if the vehicle is to be picked up at 12:00 noon today and returned at 12:00 noon tomorrow, does that count as one day or two days ? Italy Q&A
Can I pick up the car at Rome airport for an additional fee if the desired model is not available at the airport but is available at Rome central train station ? Italy Q&A
Asked the customer service, and they said it was guaranteed to work. But I'm still a little uneasy. Have everyone who used an International Driving Permit Certificate to pick up the car been smooth ? Italy Q&A
Can someone tell me which pick-up point is the best in Florence? I'm really afraid of being fined in the city center. Is it best to choose an outlying area? Thank you ? Italy Q&A
About navigation no signal Hello, I picked up the car on October 3rd, but today, October 1st, I tested the GPS and there was no signal response. Is this normal ? Italy Q&A
Can anyone tell me if they have encountered this problem when self-service filling up gas? The domestic credit card was charged 100 euros, but in fact only 20 euros were used for refueling, and the bill also showed 20 euros ? Italy Q&A
Hello partners, I picked up a car from MXP today and drove on S35 to Leco. I didn't encounter any toll stations along the way. If there is an ETC toll, what should I do? Will the rental company deduct the fee afterwards ? Italy Q&A
Has anyone encountered a situation like this: went to the gas station on Sunday and filled up 38 euros. The credit card was charged 101 euros. The gas pump could not print the receipt and there were no staff members. Don't know what to do. Thank you ? Italy Q&A
Hello everyone, please help. I mistakenly exited at the Telepass exit on the highway from Milan to Vimmercat. How can I make up for it? Can the car agency help deduct it? I also can't get through to the other side by phone. Thank you ? Italy Q&A
I'm in Milan on the 19th to the 29th, Rome out, Milan-Venice-Florence-Cinque Terre-Florence-Tuscany-Rome. Originally only rented a car between Florence and Rome. Just checked and it's 750 for Milan airport pick-up. Is it worth the four of us renting the car the whole time ? Italy Q&A
I would like to ask about adding a driver. Do I need to report the number of drivers when picking up the car, and is there a separate fee for each driver? I have already obtained embassy authentication for two people, but I want to report only one driver. Will there be any problems ? Italy Q&A
Italy is really a pain in the neck! Our exit fee was not deducted successfully when we exited the highway, but the barrier was raised. Now, how can we go about paying the fee? We thought it had been deducted successfully and didn't get the receipt ? Italy Q&A
Hi everyone, I'm driving a Fiat 500, a diesel car, and my fuel gauge has popped up this reminder. I think it's asking me to add some kind of urea liquid, but I'm not quite sure. Can anyone help me out? If I do need to add this liquid, who's responsible for the cost? Any advice would be greatly appreciated. Thanks! ? Italy Q&A