Carte, Italy Road trip Q&A

Can anyone tell me if they have encountered this problem when self-service filling up gas? The domestic credit card was charged 100 euros, but in fact only 20 euros were used for refueling, and the bill also showed 20 euros ? Italy Q&A

6 Answers receiptcredit cardself-service refuelinggo for it!oil

Can I ask, I received an email from Hertz saying I had a violation, in August, speeding on the way back to Milan, the credit card was charged a 31 euro handling fee, what should I do afterwards, how to pay the fine, thank you ? Italy Q&A

2 Answers traffic fineprocedureviolationcredit cardhandling fee

Does anyone get charged for parking in Venice? We rented from Hertz, and our credit card was charged an additional 50 euros. The car was full of oil when we returned it and there were no collisions or malfunctions, so we're not sure if this 50 euros is for parking ? Italy Q&A

4 Answers return the carcredit cardoilparkinghertz

Is that true? I also wonder. And I would like to ask everyone, how are tolls collected on Italian highways? Is it all unmanned or are there toll booths? Do they only accept cash or can you also pay by card ? Italy Q&A

2 Answers swipe cardhigh speedchargeitalian

Can anyone please tell me why, when buying tickets on the Tiětì website without logging in, you are always asked to enter an ID and password after scrolling all the way down? This doesn't seem to be the place to enter a credit card number ? Italy Q&A

1 Answer credit card

Can you tell me which one is better, buying a Rome Classic Pass and Vatican Classic Ticket, or a Rome Pass and Omnia Card, when visiting Rome and Vatican? They are about 200-300 RMB different…… ? Italy Q&A

2 Answers ticketrome

When I returned the car in Rome, the oil level was half a tank. The car rental agency said it was okay, would the cost be deducted from my authorized credit card ? Italy Q&A

1 Answer car rental agencypre-authorizationreturn the carcredit cardoil

Please advise, I just passed through a toll station without a barrier after leaving Milan, without receiving any kind of card similar to those used in China. It doesn't feel right, what's the situation ? Italy Q&A

2 Answers toll boothchargemilan

Is it possible to buy a SIM card at the airport? Is it expensive to buy and sell at the airport? Is it better to buy a SIM card or rent Wi-Fi? The reviews of SIM cards online are mixed. Does anyone have experience with this ? Italy Q&A

3 Answers phoneairportsim card

Folks, I have a question. Has anyone had their refund processed, but then their credit card was charged again? This suggests that the refund company did not receive the corresponding documents, but I am sure that I processed them at the airport and each item was verified. Do you know where to file a complaint about Aut Planet ? Italy Q&A

2 Answers documentcredit cardappealtax refunddeduct money

Avis returned the car at night, not overdue, the car was in good condition, and returned with a full tank of gas. The next day, I was fined over 200 euros, and on the fourth day, I was fined over 20 euros. I only paid a deposit of 180 euros, and I feel like the car rental company can just charge my credit card as they please. Has anyone else experienced this ? Italy Q&A

3 Answers car rental agencydepositreturn the carcredit cardoil

Help! Just now on the highway in Italy from the Leaning Tower of Pisa to Cinque Terre, when I gave my card, no one collected the money when I exited the highway. I pressed the button for a staff member, and she said something (I couldn't hear clearly) and then opened the gate for me to pass through. Do I need to make up for the payment ? Italy Q&A

1 Answer high speedleaning tower of pisacinque terrepizzaitalian

May I ask you a question? We took the expressway from Naples to Rome, which should be A1. We got on from the northern entrance of Naples, and the lane we took did not have a Telepass sign, nor did it have a horizontal bar blocking it. But when we pressed the button to take the card, no card came out. There was a long line of cars behind us, so we had to get on the expressway and go to Rome. As a result, we got a ticket, which should be a fine. The normal expressway fee from Naples to Rome should have been paid at the exit manned by staff. We still have to pay more than 60 euros at another place ourselves, because we don't think we took the wrong lane. So I wrote an email to Telepass's website to appeal, but more than 10 days have passed and we still haven't received a response. The ticket says we must pay within 15 days, otherwise there will be a fine. May I ask if you have encountered a similar situation and what should we do next? Thank you ? Italy Q&A

1 Answer traffic ticketsappealmanualhigh speedrome

Not just look at consumption or not, but look at whether the final consumption is recorded. Pre-authorization and recording are different. Pre-authorization is to temporarily deduct part of the amount and may return it to you. Actual recording is to clearly consume. It is best to call the credit card customer service to inquire about which pre-authorizations are still available now and whether the problem amount has been recorded ? Italy Q&A

1 Answer pre-authorizationcredit cardquotaamountconsumption

I just got home today. Let me share my experience of renting a car in Italy for your reference. I picked up the car on October 6th and returned it on the 28th, a total of 22 days. I rented from AVIS for a total of 374.6 euros. They tried to sell me insurance, but I refused and said I would take responsibility for any issues. They didn't force me to buy the insurance in the end. They pre-authorized 94.86 euros on my card as a deposit. I booked a BMW 3 series, but they gave me a BMW X1 with navigation. I had heard about people getting downgraded cars before, so I didn't expect much and didn't argue about getting the X1. When I picked up the car, there were noticeable scratches on the front and back. I asked the AVIS staff to record them before I drove off, and they used a yellow marker to mark them on the contract, then circled and signed them with a black pen. The gas tank was not full, and they marked it with a stamp. The car wasn't very clean when I picked it up. When I returned the car, I made sure it was relatively clean. I told the person who received the car that all the scratches were old and showed him the previous markings. I also said that I take good care of the car, and he said I was a good renter . He told me there were no issues and I could leave. I was still worried about any potential problems, so I took new photos of the car from all angles with the date displayed. It's only been a few days since I returned the car, so I don't know if there will be any issues ? Italy Q&A

1 Answer pick upcontractreturn the carnavigationswipe card