It used to be smooth to pick up the car in advance no matter where, but this time at Hertz at Oslo Airport, I arrived more than an hour in advance and was told that the car had not arrived and I couldn't pick it up early. They asked me to pay extra to change the car or wait for an hour to complete the procedures. I ended up waiting for an hour. Ten days later, I had to go to Iceland and arrived three hours in advance. I was afraid of encountering the same situation, so I wanted the customer service and the car rental company to communicate the situation. The customer service asked me to cancel the order and place a new one, but I had to email the car rental company to explain the situation. However, I did not receive a reply from the car rental company in Iceland. Fortunately, picking up the car in advance in Iceland was not a problem, and I was upgraded to an SUV with 4-wheel drive for free. So, I have a good impression of Iceland this time, but a very bad impression of Hertz at Oslo Airport. They not only make things difficult and charge for miscellaneous items, but they have already charged me three times ?
Norway Q&A
Our family's visa application was submitted on September 23rd, and we still haven't received any results. I used an agent to handle the application. Before the National Day holiday, I asked the customer service, and they said the embassy doesn't take a holiday during the National Day, but they do, so the results may come out on the 8th. However, there are still no results today. Just now, she said she will help me urge the visa process. What's going on? Our family has a very good travel record, and all aspects of our qualifications are excellent. We never thought we would be rejected. We provided very complete materials, including flight tickets, hotel reservations for each night, itinerary, tour project orders, information of accompanying persons, and multiple years of visas for multiple countries ?
New Zealand Q&A
Yesterday, I rented a car from Europcar at Frankfurt Airport. I had booked a Golf estate car and requested a diesel vehicle in the notes of my reservation. However, I was given an Opel estate car, which was diesel and automatic, and I had to pay a pre-authorization deposit of over 800 euros. The trunk could only fit two 28-inch suitcases and one 24-inch suitcase, along with some backpacks. The cover for the trunk couldn't be pulled up, and the luggage was exposed. Additionally, the previous renter had clearly broken one of the clips on the cover, so I took photos as evidence. I'm not sure if having exposed luggage will cause any issues when I go to Poland. Yesterday, I drove 400 kilometers, and the fuel gauge showed that I had used almost half of the fuel ?
Poland Q&A