Hello everyone! I would like to ask, my husband and I are going together, it seems that one person cannot drive. If you add a driver, you need to pay the car company a substantial fee, which seems a bit not worthwhile. What do you think ? New Zealand Q&A
Excuse me, is the fee of 316 for not returning the car with a full tank included in my rental contract? I asked the staff and they said it was a deposit, but later I forgot to confirm it and only found out later. I think it is an additional fee ? United Kingdom Q&A
I have a question to ask. In Madrid, if the underground garage charges per day, do you need to pay first and then leave when you exit each time? However, here the charge is per day, not by time. Can you use the same exit card to enter and exit twice a day ? Spain Q&A
The rental includes the fee for returning the car to a different location, but it does not include taxes. I'm not sure how the taxes are calculated. Has anyone returned a car to a different location before? Can you please explain ? Canada Q&A
Can you please tell me how to check for traffic violations in the Netherlands? My credit card was charged 22.39 euros. The phone call said it was deducted by the rental company during the rental period. What is the problem with this? How can I verify and handle it? Thank you ? Netherlands Q&A
Have you entered Sentosa Island in the past two days? Please confirm whether walking into the island is charged an entry fee. There are some netizens saying that it has been cancelled, while some say it will be charged $1. I am not sure ? Singapore Q&A
Dear friends, I would like to ask, when I picked up the car in Barcelona, the rental company charged me 59 euros and I'm not sure what it is for. I have purchased full insurance. Can you please tell me what the charge on the receipt is for? Is it for fuel? (Isn't fuel usually charged for a full tank and returned with a full tank?) ? Spain Q&A
I would like to ask, I rent a car in Prague and then go to Germany, the website shows that I need to pass through the country, I wrote Germany and Austria, and then it shows that I need to pay 6 euros per day, can this be optional ? Czech Republic Q&A
If you return the car without refueling, will the car rental company deduct money? I'm afraid I can't find a gas station before returning the car, but I have to return it on time, otherwise I have to pay for the rental days again.. ? United Kingdom Q&A
Can anyone share experience renting diesel cars? Watching Sang's video, he mentioned that to reduce carbon emissions, diesel cars need to add urea. We have a 10-day trip and we didn't add any urea! However, we have to pay a fee every day. This time we rented a diesel car from SIXT in the Balkans, and the cost was much higher than that of gasoline cars ? United Kingdom Q&A
Can everyone please tell me, when self-service fueling, after selecting the oil gun cabinet position number and inserting the credit card and entering the password, the maximum fueling fee will be displayed, and then 20L of fuel will be added. After fueling, the fueling host will print out the bill. Now the problem is that I have received two fee reminders on my credit card text message, the first one is the maximum fueling fee before, and the second one is the actual fueling fee. So, should the first fee be a pre-authorization ? Italy Q&A
Who knows how to pay the toll for the 520 floating bridge in Seattle? We only found out that there was a toll when we drove on the 520 floating bridge yesterday. There are two ways to pay: one is to use the Good to Go electronic toll system, and the other is to mail in a bill and pay a fee. We didn't have the Good to Go system, so we drove through the mail-in toll lane. Now we don't know how to pay? Because it's a rental car ? United States Q&A
In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A
Ich habe nach meiner Rückkehr aus Spanien bereits eine zweite Verwarnung erhalten. Die erste wurde mir von der Autovermietung mit einem Zahlungslink zur Verfügung gestellt. Es handelte sich dabei um eine Buße in Höhe von 200 Euro, die innerhalb von drei Tagen beglichen werden musste, um eine Ermäßigung auf 100 Euro zu erhalten. Allerdings musste auch eine Gebühr in Höhe von einigen Euro entrichtet werden. Die zweite Verwarnung ist etwas komplizierter. Sie scheint direkt von mir zu bezahlen zu sein, und ich weiß nicht, wie ich vorgehen soll. Auf dem Bußgeld ist auch keine Bankverbindung angegeben. Ich bin derzeit im Kundenservice ? Spain Q&A
About the case of being charged about 100 euros more when picking up the car, please pay attention to whether you have paid for a full tank of oil. We usually think that you should get the car with a full tank of oil and return it with a full tank of oil, but the counter is not happy unless they charge you a little extra, so they will not tell you and then charge you for a full tank of oil. If you have already paid this money, do not go to refuel when returning the car. The money will not be refunded. If you have not picked up the car yet, you can refuse and ask the counter to change the terms ? Italy Q&A