Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
Hello, when can the prepayment be refunded after the car rental company charges it ? Germany Q&A
Did anyone check the car when I returned it at Munich main station today? I just handed in the key and paid the deposit. Did everyone do it like this ? Germany Q&A
Is domestic insurance company compensation referring to the need to pay on the spot at the time of the accident ? Germany Q&A
Hello, we have booked tickets for Schloss Neuschwanstein online in advance, but would like to change the date. Is this possible ? Germany Q&A
I have paid the deposit to book a car. Do I need to pay again when I arrive at the local store ? Germany Q&A
What I don't understand is that why does the maximum refueling price cost so much? 261 euros. I picked up the car in Germany and pre-ordered a tank of gas, which means I can return the car with an empty tank, which is only 47 euros ? Germany Q&A
Address was required to be left in English, so I just wrote it. International express is estimated to be unable to receive it. Is there any website that can check expressway or traffic fines in advance, and pay the fines in advance? Thank you ? Germany Q&A
Oh, how do I pay the fine? ? Germany Q&A
Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A
Do you need to buy a passcard for driving from Munich to Neuschwanstein Castle in Germany? It seems that there is a bridge or tunnel along the way that requires payment for this. Also, is it possible to buy tickets for Neuschwanstein Castle on site? We only have a morning to visit, and plan to go to Wurzburg in the afternoon ? Germany Q&A
I am preparing for a Road trip in 5 European countries, i.e. Germany, Austria, Hungary, and Switzerland. May I know which highways in Europe require tickets? Are they for weekly, monthly, yearly or any other duration? How can I buy tickets more conveniently? Thank you very much in advance ? Germany Q&A
How to pay the toll on the German A5 highway ? Germany Q&A
Is there a transfer of paid tickets from Germany to Switzerland ? Germany Q&A
The woman at the counter when I picked up the car this morning first asked about insurance. I said I had already bought it, and it was bought at SIXT, with a deductible of 0 euros. Then she printed out a slip and asked me to swipe my card. In total, it was 650 euros. I said the full amount was prepaid when I booked the car, so why did it cost so much? But she didn't say anything and kept urging me to sign. I wonder if I've been trapped ? Germany Q&A