Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
hello-everyone, I have a question. If I rent a car in Germany and do not mention crossing the border into Switzerland, but later decide to do so, what will happen? Do I need to report it to the car rental company again ? Germany Q&A
I'm renting a car in Germany and passing through Switzerland. Is there an extra charge for crossing the border? Is this something the car rental company charges? Is this the same as the highway toll I buy at the gas station ? Germany Q&A
Can you please tell me how much the toll is when I pick up the car in Frankfurt and drive to the Netherlands, Belgium, Switzerland, and Austria? Thank you for answering ? Germany Q&A
What is premium location fee ? Germany Q&A
Is there a car rental company near Munich train station that provides car rental services ? Germany Q&A
Hi, does anyone rent a car from Germany budget? The door handle was scraped and the paint was exposed when driving. After checking, the insurance does not cover it. I want to ask how much it will cost if reported to the car rental company ? Germany Q&A
What are some cheaper car rental companies in Germany besides the large rental companies? We are looking for a company that is inexpensive but also has good service ? Germany Q&A
Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A
Excuse me, how much deposit does car rental generally require? I booked a Volkswagen Tiguan ? Germany Q&A
May I ask if this receipt issued by the car rental company is normal ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
I was charged 200 euros for the exposure deposit and 800 euros for the car deposit when I rented a car on September 8th. When I returned the car on October 11th, they said they would refund 800 euros on October 14th and 200 euros on October 18th, but I haven't received any money yet. My heart has been beating fast. I didn't receive any deposit when I rented a car in the UK last year. Why did Frankfurt charge so much deposit? I'm upset ? Germany Q&A
Just don't know how to choose when choosing a car rental company, afraid that the local car rental companies are of uneven quality and will be extorted, so I chose an international car rental company... How do you choose a car rental company? Can anyone share it ? Germany Q&A
Are all the cars from this rental company the lowest of the low? ? Germany Q&A