Frank picked up the car and drove all the way in Germany. He has 2 kids, one 4 years old 108cm tall, and the other 10 years old 145cm tall. He forgot to rent the car seat and booster seat. Is it okay for the 2 kids to use the booster seat only? What's the price if we rent it from the car rental? What's the price if we buy it? Where can we buy it around Frankfurt airport ? Germany Q&A
Wow, you're really something. Could you please be responsible when answering others' questions? Do you think the European traffic violation system will break down by itself, or do you think the car rental company is so stupid that they can't find out who violated the rules and won't deduct the deposit and management fee? If you don't handle your own violations, the worst-case scenario is that the car rental company will deduct the fine and handling fee from the initial authorization, and if you have a lot of violations and don't pay, you can try it out ? Germany Q&A
That's enough with the RentCarGo international driving license certification! There's no need to go through the hassle of getting a consulate translation. It's not just about the money, it's about not having the time or energy to do it. RentCarGo says it's okay, and the rental car company says it's okay, so what's the big deal? I've rented cars in Europe many times and have never had a problem with the police checking my license. So I'm not going to waste my time doing this. If there is a problem, I'll definitely hold RentCarGo accountable. Can they handle it ? Germany Q&A
Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A
We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A
Want to drive from Füssen to Zugspitze, but I see that I have to pass through Switzerland. I didn't say I wanted to pass through Switzerland when I rented the car because I only planned to stay within Germany at the time. Can I go directly or do I need to call the rental company to report ? Germany Q&A
I also encountered this. When picking up the car, I was inexplicably charged 15.01 euros. When I asked the platform, they said it was for emergency road rescue insurance. I was puzzled because the rental company never mentioned anything about insurance. Why do they have this item ? Germany Q&A
We only plan to drive in Germany, now I heard from the group that to go to King Lake, we need to pass through a small part of Austria, do we need to inform the car rental company to leave the country ? Germany Q&A
Do you have experience renting a Volkswagen Caravelle 9-seater MPV? Is the seating arrangement 2+2+2+3? We are 8 people with 6 20-inch suitcases. Will it fit? How much is the deposit charged by the car rental company? Thank you ? Germany Q&A
Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A
Hello everyone. Can I use the translation provided by the rental car for Road trip in Germany, Switzerland and Austria with just a driver's license? I used to check the guide and it said I needed to find a sworn translation ? Germany Q&A
I'm driving to Germany, Austria, and the Czech Republic by myself next month and have processed the translation and certification of my international driver's license on the website. Is this only recognized by car rental companies? If the traffic police check, will this be useful ? Germany Q&A
Can the car rental company help to pay the fine if you violate the traffic regulations in Germany? I heard that if you don't pay the fine, you will be listed as a blacklisted person and will not be able to enter next time ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
The car rental company asked me to submit my address, and I gave them the address on my driver's license. How was I supposed to know they were going to mail me a ticket? And I gave them my email address, so why didn't they just email it to me? Shipping international express is expensive, and it still has to be charged to us. Making such a simple thing so complicated! And then blaming us for bad credit in the end ? Germany Q&A