Please help solve: I picked up the car at EuroCar in Frankfurt airport two days ago. Because of the dim light in the parking lot, I didn't notice the problem. I only found out today that there are some scratches on the back door of the car and a dent on the bottom of the front tire. Could you please advise on how to solve this issue? ? Germany Q&A
Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A
Just asking, when entering a town, if the speed is displayed as exceeding the limit, will I be fined for taking pictures? The navigation hasn't displayed the speed limit yet, and there are no speed limit signs on the side of the road. I know I need to slow down when passing through towns, but I haven't slowed down to 50 yet, and suddenly I see a speed trap. This has happened three times. Will I be fined ? Germany Q&A
Can you fit several suitcases in the Passat Variant ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
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