Renting a car in Europe is completely unnecessary to purchase full insurance. If you choose to purchase additional "full insurance" on your own, it is your right to do so, and there is no issue of acceptance or non-acceptance on the part of the car rental company. This is a false dilemma. Additional insurance is an important source of income for car rental companies, and it is much more expensive than other methods, including purchasing insurance in Europe itself ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
I would like to ask: when renting a car in Germany and returning it to the original location, will there be a cross-border fee if I travel to Austria, Switzerland, or the Netherlands? How is this fee charged? I have seen some car rental companies charge it and some do not, and the fee can be charged per trip or per day ? Germany Q&A
Car rental in Germany scratched and only chipped paint. I was charged 850 euros, saying pre-authorized and the actual repair cost will be deducted later. After returning to my home country, I received the repair bill, and 850 euros were used up, feeling like the car had undergone a major overhaul. I wonder if anyone has encountered such a thing ? Germany Q&A
And what is the criterion for determining whether a violation occurs when driving in Germany? Are there no cameras on the road, or does the car rental company review the driving record to determine whether there is a violation record ? Germany Q&A
Does anyone know how the dollar rental car experience is? Last year, Hertz got a bunch of tickets and they refused to pay for them, which was a hassle ? Germany Q&A
Excuse me, do we have to use a child safety seat? The car rental shop said they didn't have any yesterday. A child who is almost 5 years old ? Germany Q&A
Hertz rented a BMW 3 Series in Germany. If the car hits a wall while reversing, do I need to call the police and inform the rental company immediately ? Germany Q&A
My itinerary is quite hectic, renting a car for only 4 days, one of which is a Road trip from Bechtesgaden to Hallein. Do I need to buy Austrian highway tolls ? Germany Q&A
I was charged 200 euros for the exposure deposit and 800 euros for the car deposit when I rented a car on September 8th. When I returned the car on October 11th, they said they would refund 800 euros on October 14th and 200 euros on October 18th, but I haven't received any money yet. My heart has been beating fast. I didn't receive any deposit when I rented a car in the UK last year. Why did Frankfurt charge so much deposit? I'm upset ? Germany Q&A
I'm renting a car in Germany and passing through Switzerland. Is there an extra charge for crossing the border? Is this something the car rental company charges? Is this the same as the highway toll I buy at the gas station ? Germany Q&A
What is the location surcharge? Some people say it is the airport construction fee, but I did not pay this fee when renting a car at other countries' airports ? Germany Q&A
Hello everyone! I would like to ask, if you want to drive and switch hands, is it enough to fill in the information of one person when renting a car, or do you need that of two people? Thank you ? Germany Q&A
Do you only rent cars in Hamburg? What attractions are you planning to visit ? Germany Q&A
In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A