Do you need to pay extra to return the car at a different location ? Germany Q&A
Können wir bitte unsere großen Koffer im Fond unterbringen? Wird das die Diebe anlocken oder wird die Polizei das regeln ? Germany Q&A
Hello, when can the prepayment be refunded after the car rental company charges it ? Germany Q&A
Does Enterprise rent out non-luxury cars that incur cross-border fees when crossing Switzerland and Austria ? Germany Q&A
I would like to ask: when renting a car in Germany and returning it to the original location, will there be a cross-border fee if I travel to Austria, Switzerland, or the Netherlands? How is this fee charged? I have seen some car rental companies charge it and some do not, and the fee can be charged per trip or per day ? Germany Q&A
Vuelvo desde hace más de dos semanas y de repente he recibido una factura de 20 euros hoy. ¿Alguien sabe qué tipo de cargo es? ¿Es algo como una tarifa de servicio de multa ? Germany Q&A
Does anyone know how the dollar rental car experience is? Last year, Hertz got a bunch of tickets and they refused to pay for them, which was a hassle ? Germany Q&A
Ask, I pick up the car in Frankfurt, the last one third of the journey is in Belgium and the Netherlands, do I need to explain to the rental company when I pick up the car? Will there be any additional fees ? Germany Q&A
Has anyone bought third-party zero deductible from the garage? I asked the local customer service that the third-party deductible is 1150 euros, but this comprehensive insurance ZZC has not been done ? Germany Q&A
Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
Then they gave me a piece of paper and a parking card, and I went to get the car myself. No one was in charge. When I got there, I found scratches on the back of the car. After taking a picture, I caught a passing staff member and told him about the situation. He then took a picture and registered it on his phone, and asked me to sign. I wonder how it will be when I return the car? Overall, the process of getting the car is not complicated, but the experience is not good ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A