Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
Ask, I pick up the car in Frankfurt, the last one third of the journey is in Belgium and the Netherlands, do I need to explain to the rental company when I pick up the car? Will there be any additional fees ? Germany Q&A
When ordering a rental car, there was no reminder about diesel, so does the car dealership need to remind on-site whether it's diesel or gasoline ? Germany Q&A
Excuse me, do we have to use a child safety seat? The car rental shop said they didn't have any yesterday. A child who is almost 5 years old ? Germany Q&A
Does Germany have a car rental service with a driver? Because I don't know the road, I want to find a local driver. I sincerely ask everyone to recommend ? Germany Q&A
What kind of gasoline should I add for renting an Audi A1 in Germany? 95 ? Germany Q&A
Excuse me, how much deposit does car rental generally require? I booked a Volkswagen Tiguan ? Germany Q&A
Want to drive from Füssen to Zugspitze, but I see that I have to pass through Switzerland. I didn't say I wanted to pass through Switzerland when I rented the car because I only planned to stay within Germany at the time. Can I go directly or do I need to call the rental company to report ? Germany Q&A
What does the highway sticker that you need to paste on the car window when entering Switzerland from Germany look like? The car rental company said I had to buy it, but the landlord of the folk hotel looked at my car and said I didn't need to buy it because I already had it. I wonder if I still need to buy it ? Germany Q&A
I also encountered this. When picking up the car, I was inexplicably charged 15.01 euros. When I asked the platform, they said it was for emergency road rescue insurance. I was puzzled because the rental company never mentioned anything about insurance. Why do they have this item ? Germany Q&A
Can you please tell me how much money will we need for 3 adults for 13 days in Germany and Austria? We have already booked our flights, hotels, and car rental (rental car express). For example, breakfast is provided by the hotel, how much will lunch and dinner cost ? Germany Q&A
I would like to ask, in Germany, when renting a car in Europe, how much is the additional fee for an extra driver? Thank you ? Germany Q&A
Hello, when can the prepayment be refunded after the car rental company charges it ? Germany Q&A
What's the best navigation tool for Road trip in Germany? Does the car rental provide a navigation system ? Germany Q&A