Do I need to pay the rent separately when I return the car, or will it be deducted from the deposit authorized in advance ? Germany Q&A
Hallo zusammen, ich bitte um Hilfe. Beim Abholen des Fahrzeugs muss auch der Ersatzfahrer persönlich anwesend sein, oder genügt es, wenn der Beifahrer an der Rezeption meldet, dass es einen Ersatzfahrer gibt ? Germany Q&A
Can you tell me if Europcar will deduct a deposit? I forgot what the staff said to me at the time. I only remember that I had to pay an additional 61 euros for the driver. Just now, I found that 510 euros were deducted from my bank account ? Germany Q&A
I'm leaving Rome, can I get a tax refund at Rome airport? Can I use the tax refund form from Germany for shopping in Rome airport? For small items like pens, if the amount is less than 2000, can I still get a tax refund ? Germany Q&A
Dear seniors, I would like to ask about renting a car in Munich. I already know the regular process for picking up the car, but are there any specific things I should pay special attention to? Thank you ? Germany Q&A
Hi, does anyone rent a car from Germany budget? The door handle was scraped and the paint was exposed when driving. After checking, the insurance does not cover it. I want to ask how much it will cost if reported to the car rental company ? Germany Q&A
Could you please tell me if Lufthansa Airlines strictly checks the dimensions and weight of luggage when departing from Munich? Will there be any specifications for the size of the luggage frame when boarding? Thank you ? Germany Q&A
I would like to ask: when renting a car in Germany and returning it to the original location, will there be a cross-border fee if I travel to Austria, Switzerland, or the Netherlands? How is this fee charged? I have seen some car rental companies charge it and some do not, and the fee can be charged per trip or per day ? Germany Q&A
Hertz ha emesso una multa per il noleggio di un'auto in Germania e mi è stata addebitata la sanzione. C'è qualcuno che abbia l'indirizzo di posta elettronica di Hertz? Vorrei sapere la situazione. Grazie a tutti ? Germany Q&A
I also encountered this. When picking up the car, I was inexplicably charged 15.01 euros. When I asked the platform, they said it was for emergency road rescue insurance. I was puzzled because the rental company never mentioned anything about insurance. Why do they have this item ? Germany Q&A
May I ask if the car dealership will introduce the usage of the car after renting, or do we need to figure it out ourselves when picking up the car? Thank you ? Germany Q&A
Car rental in Germany scratched and only chipped paint. I was charged 850 euros, saying pre-authorized and the actual repair cost will be deducted later. After returning to my home country, I received the repair bill, and 850 euros were used up, feeling like the car had undergone a major overhaul. I wonder if anyone has encountered such a thing ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A
Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A