I have already paid the car rental fee, why was another 20,000 baht charged when picking up the car in Krabi? Is it a deposit? But the SMS reminder I received was a consumption? Why ? Thailand Q&A
Car rental in Los Angeles. 5 minutes late than the reserved time. The staff have already left and can't be contacted. What should I do? The car rental company's headquarter customer service said that they can't guarantee that my order can be reserved the next day ? United States Q&A
Just want to ask if there are friends who understand the situation, after receiving the notification of the car rental company deducting 35 pounds, can the ticket only be physically returned to China? Or is there an email that can be paid directly online? Thank you ? United Kingdom Q&A
Can you please clarify what you mean by "electronic toll collection device"? In general, if a car rental company in Australia requires you to have one, you can try negotiating with them to see if there are any alternatives or if they can waive the requirement ? Australia Q&A
Hello everyone. Has anyone driven in Yosemite National Park? Today when passing through the 41st highway, I saw a sign that said I must bring snow chains, but the rental car company's car is said to be unable to install snow chains. I wonder how to deal with this situation. Will there really be people checking if there are snow chains ? United States Q&A
May I ask everyone, according to the rental car information in Thailand, only a Hong Kong driving license is required for rental. Is an international driving license not required? If you encounter a police check in Thailand, can a Hong Kong driving license only meet the legal requirements of the local laws? Thank you all for answering ? Thailand Q&A
I would like to ask: when renting a car in Germany and returning it to the original location, will there be a cross-border fee if I travel to Austria, Switzerland, or the Netherlands? How is this fee charged? I have seen some car rental companies charge it and some do not, and the fee can be charged per trip or per day ? Germany Q&A
Can I use a booster seat for a 5-year-old child on the Great Ocean Road Road trip? I didn't select the option for a safety seat when renting the car. Can I rent one from the car rental company later? How much does it cost per day ? Australia Q&A
Car rental companies in Sabah start work at 9 o'clock in the morning? My flight arrives at 7 o'clock in the morning, and I have to wait at the airport for another two hours. Is there a suitable place to rest at Sabah Airport? After all, I took a red-eye flight ? Malaysia Q&A
Need to return the car to the HERZ rental shop near Geneva airport early tomorrow morning. Would it be more convenient to send the several large pieces of luggage to the airport terminal first or return the car and then take a taxi to the airport terminal ? Switzerland Q&A
I also encountered this. When picking up the car, I was inexplicably charged 15.01 euros. When I asked the platform, they said it was for emergency road rescue insurance. I was puzzled because the rental company never mentioned anything about insurance. Why do they have this item ? Germany Q&A
Can anyone tell me if Enterprise doesn't provide a receipt after swiping the card? Today when I picked up the car, I swiped 720 pounds for the rental fee and deposit, but they didn't give me any receipt. Later, I saw the transaction reminder showing a deduction of 720 pounds with transaction type as consumption, which made me a bit uneasy. Would the car rental company deduct the deposit directly as a deduction ? United Kingdom Q&A
Hi guys, I'm currently driving around Road trip in the US East Coast, originally planned to return the car at JFK airport in New York City, now want to change the return location to the downtown area of New York City. The rental company is Budget. Does anyone know how to operate? What additional fees and prices do I need to pay? Thank you ? United States Q&A
Can you please teach me? Yesterday while driving on a narrow road, I scraped the rim of the wheel. I bought comprehensive insurance from the rental car company, which is Hetz. It says that tires are not covered, and I'm not sure if the rim is considered a tire. Will it be covered ? United Kingdom Q&A
I saw someone at the car rental shop I ordered from say that renting a car across the island resulted in an accident and insurance didn't cover it. I asked the customer service and they said that all car rental shops do not allow renting a car across the island and that if an accident occurs while renting a car across the island, the insurance will not cover it ? Greece Q&A