We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A
Hi, could you please help me with something? When I returned the car, I asked the rental company to handle the fine in Segovia. The counter staff said it was no problem and told me not to pay it.AVIS is not a company in Segovia, so it wouldn't affect anything and I should ignore the fine. I wanted to pay the fine, but I couldn't find the location. Could anyone who has related experience please help me ? Spain Q&A
To go to Provence to see lavender, which city is the nearest pick-up point? My wife said she wanted to go and see lavender, so I had to listen to what she said ? France Q&A
On October 9th, fly from Shanghai to Calgary, self-drive in the Rocky Mountains for 8 days, then fly to Toronto, self-drive along the Maple Leaf Corridor for 12 days, stay in Vancouver for 4 days after flying from Quebec, and return home on November 4th. Is anyone interested in traveling together ? Canada Q&A
Hello everyone, we are three adults and one 5-year-old child. We have two 28-inch suitcases and one carry-on suitcase. Can we fit our luggage in a Toyota Camry rental in Vancouver? It's our first Road trip, and we're not sure if it's allowed to put luggage in the back seat of a car abroad ? Canada Q&A
Excuse me, is it necessary to change terminals when transferring from YVR airport in Vancouver to YYZ airport in Toronto on the same day via an international flight and then to another domestic flight in Canada? The connecting flight is operated by Air Canada. Thank you very much ? Canada Q&A
What should I do if I can't pick up the car on the same day due to snow in the local area? I used to buy insurance for delays when I booked the car ? Canada Q&A
All cars have it, and it's a good idea to ask the rental car company how toll fees are calculated. If the car rental company handles the payment, they may charge a processing fee ? Australia Q&A
Can I return the car outside the business hours of the car rental company? I am flying back at dawn and the car rental company is not open during business hours ? New Zealand Q&A
Canceling the pre-authorization on the rental car credit card without deducting the fees means that the rental car is over and there will be no more fines or penalties for violations, right ? Italy Q&A
When picking up the car, is the credit card charged as a consumption or pre-authorization? Can the balance be refunded when returning the car ? Australia Q&A
Tomorrow Vancouver - Rocky Point - Canmore - Banff - Hinton - Kamloops - Vancouver. Will there be tolls if we travel along the expressway all the way ? Canada Q&A
Hello everyone, we didn't get off the plane until 10:30 pm and the car rental shop said they didn't have Touch n Go cards. The airport stores were also closed. What should I do if I want to drive on the highway to the city center? Do the highway toll stations sell them? Or are there staff on duty at the toll stations who can accept cash payments at midnight? Thank you for your reply ? Malaysia Q&A
Can anyone tell me if it's possible to take a taxi from Emperor Town to the airport at 5 am? We haven't arrived in Queenstown yet, so I don't know the situation. Our flight is at 7:30 am, so we need to get to the airport very early! I'd appreciate any advice. (We have to return our rental car the day before, from a local car hire company, and they only have working hours for returns.) ? New Zealand Q&A
Hello everyone, yesterday I went to pick up a car. I rented an Audi A4 station wagon. The car rental shop kept asking me to upgrade to an off-road vehicle, the X5, saying that the road conditions in the Scottish Highlands were poor and that the A4 had too low of a chassis. I didn't take their advice. Can any friends who have driven in Scotland tell me, what are the road conditions like, and is an off-road vehicle absolutely necessary? We're leaving tomorrow, thank you ? United Kingdom Q&A