Could you please tell me if Avis and Budget are the same company in Italy? I booked a car to be picked up at Termini Station, but the map shows that it's actually 1.2km away from the station at an Avis location. Is this the case for Budget as well? I saw someone say that Budget is actually located inside the station ? Italy Q&A
Going on vacation to the United States for a Road trip, the pick-up point is Las Vegas. I heard that the service staff will sell some things when picking up the car. Does anyone have any experience ? United States Q&A
Thank you for answering. But in any case, he should have explained and reminded me. The salesman didn't mention a single word about insurance from beginning to end, and the signature on the iPad was also completely unclear. The content of the contract was not shown to me in advance, and I was only asked to sign. I thought it was a normal pick-up. I think it's intentional ? United States Q&A
Excuse me, do I need to leave about an hour between the time the flight arrives and the time I pick up the car? Is the pick-up time strictly according to the order time on the order? If the flight is delayed, for example, the pick-up time is 08:00, but I don't arrive until 09:00, will there be any problems? The car rental agency should not refuse to leave a car for you because of this, right ? Greece Q&A
Hi everyone, we are planning a 15-day Turkey self-drive trip during the Spring Festival, starting from 18th Feb. Night bus from Goreme to Antalya on 18th Feb, pick up the car at Antalya airport on 19th Feb, return the car in Izmir on 22nd Feb. We would like to follow a clockwise route. Could you recommend a suitable route for us? Are the cotton castle worth visiting? Any answers would be appreciated, thanks ? Turkey Q&A
I have been back in the country for a month and have received two small deductions, saying they are toll fees. I finally got the detailed bill from the US side, saying it is the cost of renting an etoll device (19.75 US dollars) and toll fees (four less than 10). There is no rental clause in my car rental contract, nor was it mentioned when I picked up the car. The sections we paid for were all manned tolls or credit card payments. How should I handle this situation ? United States Q&A
The rented car has a limited mileage. If I calculate it, it will exceed the mileage. How can I solve this problem ? Germany Q&A
About the case of being charged about 100 euros more when picking up the car, please pay attention to whether you have paid for a full tank of oil. We usually think that you should get the car with a full tank of oil and return it with a full tank of oil, but the counter is not happy unless they charge you a little extra, so they will not tell you and then charge you for a full tank of oil. If you have already paid this money, do not go to refuel when returning the car. The money will not be refunded. If you have not picked up the car yet, you can refuse and ask the counter to change the terms ? Italy Q&A
If you haven't picked up the car yet, you can cancel it. If you booked with Avis at Rome Fiumicino, hurry up and cancel. They don't have the car model you booked, their service attitude is poor, and they automatically add insurance through 'upgrading the car model' without your consent. When I went to pick up the car on the 10th, I had to wait for at least two hours, at least! They can give you all the annoying things you can think of when renting a car. The most annoying thing is that I booked an Audi A3, but they claimed to upgrade me and gave me a two-door Fiat 500c instead! How can anyone travel with two large suitcases in a two-door car? Before I got the car, they kept saying it's similar to an Audi and definitely enough. After waiting for two hours, I finally got the car. Do I have to return it and wait for another two hours ? Italy Q&A