How to refuel at a gas station? It's my first time renting a car and I'm not very familiar with it. I would appreciate it if someone could help me out. Thank you ? Australia Q&A
But according to the customer service, this is a new policy determined by the traffic management department. Won't everyone have to walk to Phillip Island at that time? I wonder if there will be other alternative means of transportation ? Australia Q&A
Will I be contacted by staff when picking up the car at Melbourne Airport, or do I just collect it from a certain location ? Australia Q&A
Urgent! Where can I buy a converter plug in Launceston? Just now I wanted to use the hair dryer to blow my hair, but both the hair dryer and the plug were out of order. ? Australia Q&A
Have any of you friends been to Gold Coast? Is parking at the amusement park free there? If there is a fee, how to pay, is it self-service payment ? Australia Q&A
I would like to ask if there are opening hours for the Optus service counter at Melbourne Airport? Will I still be able to buy one when I get out at 9:30pm ? Australia Q&A
Does anyone know how to cancel a hotel on booking? I applied for a cancellation but the hotel replied that it is non-refundable. The customer service of booking said they would reply within 24 hours but no one has replied at all. The check-in time is approaching soon ? Australia Q&A
Can anyone in the group please help me? I rented a car from Europcar. Yesterday I filled up the wrong fuel and then towed it back for repairs, but the other side has not given me a new car to use yet. Can I ask for a refund for the remaining fees ? Australia Q&A
Can anyone tell me if there are any convenient service stations on the inland highway back to the Melbourne CBD from Queenscliff? I'm always worried about driving in the city, and I was thinking of filling up on petrol before heading back to the Southern Cross Station to return the car ? Australia Q&A
Can someone who has had their credit card unfrozen after renting a car tell me how long it usually takes for the car rental company to unfreeze the card? I've been waiting for almost three months now and the customer service just tells me to be patient [wink]. I rented a car from Hertz. Thank you [rose] ? Australia Q&A
Translation of temporary international driver's license translation certification, mailed to domestic, people have left for Australia, can the electronic version received by email be used for car rental in Australia? Thank you all for your guidance ? Australia Q&A
The problem is that small hotels in Australia usually close at 7-8 pm, and even if there are rooms, the front desk is usually unmanned! Only hotels may have a 24-hour front desk ? Australia Q&A
I have a question. Did I select the oil before placing the order or not? Is it the same as in China, where you pick up the car with a full tank and return it with a full tank? Otherwise, do I have to pay not only for the fuel but also a service fee ? Australia Q&A