Have you ever encountered such a situation ?

Italy FAQ

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Is it that only those with tickets can be let in? How did they get in?

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When you exit the expressway, the cashier only charges you the toll for this section, but will print a receipt for you, which is basically a fine for mistakenly using ETC. You need to pay the fine on the website. We encountered this situation, but when we entered the expressway, the entrance did not clearly indicate that it was a TELEPASS. So I wrote an email to appeal, but so far there has been no response.

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