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Has anyone called the customer service of Xie Cheng? Can it be connected ?

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3 Answers

QEEQ User

Can't get through. Can't return the money for the Lion Air ticket.

QEEQ User

After waiting in line for more than ten minutes, I finally got through to Ctrip's customer service, but it was no use. Ctrip said they have never had a policy of full refund for international flight tickets and hotel bookings.

QEEQ User

Don't hit, it's best to line up and wait for xiecheng.

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