So when I rent a car, will he give me a piece of paper to sign? What language is the paper in, English or German ?

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It depends on the car rental company. They generally have English versions. The rental company will give you a receipt. You need to confirm the amount and sign it, then take the receipt and pick up the car. If communication is not smooth, pay more attention to verifying the amount. Some car rental companies will charge you extra for insurance.

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Then they gave me a piece of paper and a parking card, and I went to get the car myself. No one was in charge. When I got there, I found scratches on the back of the car. After taking a picture, I caught a passing staff member and told him about the situation. He then took a picture and registered it on his phone, and asked me to sign. I wonder how it will be when I return the car? Overall, the process of getting the car is not complicated, but the experience is not good ? Germany Q&A

1 Answer return the carparking

Help, on June 22nd, I was driving in Germany from Berlin to Munich and the King's Lake. When I rented the car, there was a pre-authorization of 124 euros. After returning to my country, I checked at the end of July and found that it had been unfrozen, so I thought everything was fine. However, on August 6th, the bank called me and informed me that there was a pre-sale right of around 29 points, which they said was the handling fee of the car rental company. It should be due to a traffic violation, and the German police will send a notice of violation to the address I provided in my country. I don't know how to pay the fine. Also, the address I provided is my driver's license address, which has been demolished, so I won't be able to receive any notification. How can I pay the fine, and what are the consequences if I don't pay it ? Germany Q&A

3 Answers traffic fineroad trippre-authorizationprocedurethaw

I'm not used to the frequent changes of speed limit signs in Germany. After driving at 120km/h for a while, suddenly there's a sign indicating 80km/h. It's uncomfortable to brake hard, and the car behind me must have cursed me to death. So I had to slow down gradually afterwards, but in fact I had already entered the speed limit for some time. I'm not sure what the design of this kind of speed limit is for in Germany ? Germany Q&A

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I will start renting a car from Munich and return it in Amsterdam. After returning the car, I will stay in Amsterdam for 3 days before coming back. Now I am hesitating about where to return the car in Amsterdam. Is it convenient to return the car at the central train station? Is the road condition very complicated? Or should I just go to the airport to return the car and stay near the airport? Please give me some advice ? Germany Q&A

4 Answers return the carcentral train stationroad conditionstrain stationtrain

The car I rent is from Europcar at Frankfurt Airport. There is no mention of when I can go to Switzerland or Austria on the rental voucher. I am not sure if there will be additional charges when I pick up the car. I think it's a trap ? Germany Q&A

3 Answers delivery notepick up the carfrankfurtaustriaswitzerland

That's enough with the RentCarGo international driving license certification! There's no need to go through the hassle of getting a consulate translation. It's not just about the money, it's about not having the time or energy to do it. RentCarGo says it's okay, and the rental car company says it's okay, so what's the big deal? I've rented cars in Europe many times and have never had a problem with the police checking my license. So I'm not going to waste my time doing this. If there is a problem, I'll definitely hold RentCarGo accountable. Can they handle it ? Germany Q&A

1 Answer

The woman at the counter when I picked up the car this morning first asked about insurance. I said I had already bought it, and it was bought at SIXT, with a deductible of 0 euros. Then she printed out a slip and asked me to swipe my card. In total, it was 650 euros. I said the full amount was prepaid when I booked the car, so why did it cost so much? But she didn't say anything and kept urging me to sign. I wonder if I've been trapped ? Germany Q&A

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Yesterday when going down the slope of B500, the speed was greater than 80 and less than 70 (the speed limit is 70). I only noticed when I was close that there was a police car on the right side of the road in front of the car, and there was a police officer who seemed to be holding something (suspected to be a speed detector). He didn't let me stop, and I came directly. If a ticket is issued in this situation, how should it be calculated ? Germany Q&A

1 Answer traffic ticketspolicespeed limitspeed testparking

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Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

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How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

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In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

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Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

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Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

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Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

1 Answer traffic ticketsreturn the carviolationbillcar rental company

Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

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Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

1 Answer depositreturn the carcredit carddeduct feeeuropcar

If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

2 Answers full insuranceclaim settlementdrivercertificationcall the police

Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

1 Answer pick upreturn the carclaim settlementkey