How come I rented a BMW but they said it was only a Kia ?

United Kingdom FAQ

1 Answer

User avatar
QEEQ User

Which company? What's the order number? What model is Kia?

Related Questions

I rented a BMW 1 Series, but they gave me a Skoda Superb. It also had its own navigation system, but I didn't use it much. I still trust Google ? United Kingdom Q&A

1 Answer navigationgooglebmw 1 seriesskoda superbbuilt-in navigation

Excuse me, is the fee of 316 for not returning the car with a full tank included in my rental contract? I asked the staff and they said it was a deposit, but later I forgot to confirm it and only found out later. I think it is an additional fee ? United Kingdom Q&A

3 Answers depositoilcostrent a carreturn

Yesterday when renting a car at Sixt Heathrow, we originally booked a Skoda Superb Estate. When renting the car, the waiter said the car was too small and tried to upgrade us to a BMW. I refused. The car looked very good and the boot was big enough to fit all four of our suitcases. However, the car showed that the tyre pressure was not enough, so they gave us a Mercedes 220 instead. But the car screen showed that we had to add AdBlue when we drove more than 700 miles. The waiter said we didn't have to worry about it. After we started driving, the screen showed that we had to add oil the next time we refuelled. After driving for an hour, we arrived in Oxford and the car started to lose power. We couldn't even get it to go fast. We could only drive slowly. In this situation, is there something wrong with the car that we need to call for roadside assistance? Have any of you ever experienced this ? United Kingdom Q&A

2 Answers oilupgradego for it!milerescue

Okay, I rented from Sixt at Heathrow once. In contrast, Europcar charged me arbitrarily. I bought an intermediate insurance, and I wouldn't have to pay if the repair cost was less than 300 pounds if I crashed. However, I found that the left rear lampshade was damaged when I returned the car, but the lamp was still intact. They deducted nearly 400 pounds from me afterwards. Would it cost nearly 700 pounds to replace a new lampshade? Nonsense ? United Kingdom Q&A

1 Answer return the carinsurancesixteuropcarcharge

We picked up the car at Victoria Station and headed straight for Greenwich. When we got there, the parking lot was pretty spacious and we felt that parking here was free, so we didn't think much of it. After we came out, we found that we had received a ticket. I went online at https://parkingservices.itsvc.co.uk/RoyalParks/notices/TicketDetails.asp and input the Vehicle Registration Number and Excess Charge Notice, but they said You must type a Excess Charge Notice and a Vehicle Registration Number. Clearly my input was not wrong. It's been three days now, can someone please tell me what's going on? What should I do ? United Kingdom Q&A

1 Answer traffic ticketsasgo onlineaddressparking lot

How long does it take for a notification of an infraction to arrive? They said there wasn't one when I returned the car last time, and it's been 15 days already ? United Kingdom Q&A

1 Answer return the carviolation

That's it, I saw the fast lane was moving quickly, so I followed along. The display showed 140, but my speedometer only showed 80-something. Does this mean I'm going to get a lot of fines ? United Kingdom Q&A

1 Answer traffic tickets

I rented from Sixt for 11 days. When picking up the car, I paid 480.9 dollars, including a 300 pound deposit and insurance fees. When returning the car on the 4th, I checked it over and said it was okay, without signing a receipt. Yesterday, it showed that the 480.9 dollar payment was cancelled, and an additional 7.95 pound charge was incurred. I don't know what it's for ? United Kingdom Q&A

1 Answer pick updepositreturn the carinsurancecancel

Hello, I accidentally scraped a big rock and cracked the bottom of my car. When I return the car, will they deduct the repair cost directly from my card or will I only know the cost after they fix it when I return to my country? Do you know how much it might cost to repair? ? United Kingdom Q&A

1 Answer return the cardeductionheadlightscratch

Regarding the prepayment of fuel issue, I want to give a hint to the friends who will rent a car later. I just saw a car friend above who said something not quite right. When we paid the prepayment for fuel, we were told to pick up the car with a full tank and return it with a full tank. However, when we returned the car, we were informed that because we returned it with a full tank, the deposit would be refunded. But in reality, it did not happen. We sent an email to the car rental company Sixt to confirm this, and the reply was that after prepaying the fuel fee, it is not necessary to return the car with a full tank, and returning it with a full tank will not result in a deposit refund. (It's just a way for them to keep your money in the end.) As long as you have signed the contract, they will insist on it. (Regarding what the car friend above said, to put it bluntly, it's just a matter of not being good at English. I really want to roll my eyes at this. ️ They are lumping everyone's different situations together.) ? United Kingdom Q&A

1 Answer pick updepositcontractreturn the caroil

They say 35 pounds is a service fee but not a fine, however, I have been anxious for two months and have not received anything. I also do not know what the fine is or how much it is. I am very worried ? United Kingdom Q&A

2 Answers traffic fineprocedurehandling fee

Can anyone tell me how much is the deposit for car rental? I rented a BMW 3 series. Also, it is my first time to self-drive in UK. Is the road in UK easy to drive? Thanks for your advice ? United Kingdom Q&A

1 Answer road tripdepositbmw 3 seriesunited kingdomrent a car

Can you tell me: I rented a car from AVIS in the UK and returned it on September 22nd. The 200-pound deposit has not been returned yet. Today I received a 30-dollar deduction, but because my credit card limit has been used up, the deduction was not successful. I don't know what the fee is. Will there be a problem if the deduction fails ? United Kingdom Q&A

4 Answers depositcredit cardquotadeduct feenotice

Recently Answered Questions

By the way, do you have any violations? I receive an invoice letter from Sixt every few days, which are all administration fees for speeding violations. It turns out that each item is charged 36 pounds in administration fees! However, I don't know how the fine was sent to the domestic address. I would like to remind everyone that the English address you leave when renting a car must be accurate! I am now worried to death about this ? United Kingdom Q&A

7 Answers traffic ticketsviolationaddressinvoicemanagement fee

Alquiler en Londres: £300 de fianza al prestar el coche, se desbloqueará cuando el coche esté en perfecto estado. Recibo un mensaje de £35 de información de fianza de tarjeta de crédito. ¿Significa que hay infracciones? ¿A qué hora recibiré información detallada sobre las infracciones ? United Kingdom Q&A

4 Answers pick updepositreturn the carthawviolation

I received a ticket today for occupying a bus lane. £130 payable within 14 days, £65 if paid immediately. £40 was charged to my credit card, is this the admin fee charged by the rental company? I pay the fine and they still charge me £40 ? United Kingdom Q&A

1 Answer traffic ticketstraffic finehandling feeprocedurecredit card

This morning I went to the hotel to store my luggage. I stopped by the taxi parking line at the door to unload my luggage. The police came in less than two minutes. They gave me a ticket. I was standing next to the car at the time and couldn't even say I would leave right away. It's really unfortunate. I returned the car after storing the luggage. In the end, I lost a lot in the last few minutes. Could someone help me see how to pay the fine ? United Kingdom Q&A

1 Answer traffic ticketstraffic finereturn the carpoliceparking

Hello everyone, children under the age of 5 are free of charge in the UK, but how do they prove that the child is under 5? Is it just oral notification or do they need to see the passport ? United Kingdom Q&A

2 Answers ticketpassportunited kingdom

While I was still in the UK, my credit card was refunded. Did they check the violation so quickly ? United Kingdom Q&A

1 Answer credit cardviolationrefundunited kingdom

Excuse me, can I ask: in the UK, parking meters do not accept coins or foreign credit cards (my visa card is from China), only local cards. What should we do if we drive there in the future ? United Kingdom Q&A

3 Answers road tripvisacredit cardparking lotparking

May I ask how long it usually takes to receive a traffic violation ticket after returning the car ? United Kingdom Q&A

1 Answer traffic ticketsreturn the carviolation

When can we usually receive a traffic ticket after returning the car? We have returned the car for 23 days, but the car rental company has not issued any penalty notices yet. Shouldn't it be safe to assume that we won't receive any? We drove very carefully throughout the trip ? United Kingdom Q&A

4 Answers car rental agencytraffic ticketsviolationreturn the car

Parked in York Park for two nights, paid more than 20 pounds when picking up the car, and then received a parking ticket of 100 pounds. The parking lot asked for payment again to pick up the car. Why did I get deducted again? Has anyone encountered this before ? United Kingdom Q&A

2 Answers pick uptraffic ticketsparking lotparkingpayment