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What should I do if the pre-authorization is cancelled and there is still a fine ?

Germany FAQ

4 Answers

Eastern Sea

Anyway, I have never tried to ask the car rental company to pay the fine for me! Instead, I received a ticket three months after returning the car and paid it myself. I don't know if the car rental company has an obligation to help you pay? Even if they have an obligation, they definitely will not do it for free, and they will also charge their "human management fee" on top of the fine.

fr******@163.com

Can the amount be deducted from the account even if the authorization is cancelled? I don't quite understand.

QEEQ User

After returning the car, I was charged by the car rental company more than a month later. After inquiring, I was told it was for a fine, which was deducted as a management fee. The fine will be sent to the address provided at the time of rental or the address on the driver's license, and then I will have to go to the bank to pay the fine. I haven't received the fine yet, so I will see how to pay it when I do.

QEEQ User

You swiped your card at that time, and he can continue to deduct.

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