Travel Guides > Germany Travel Guides > FAQ

What should I do if the pre-authorization is cancelled and there is still a fine ?

Germany FAQ

4 Answers

Eastern Sea

Anyway, I have never tried to ask the car rental company to pay the fine for me! Instead, I received a ticket three months after returning the car and paid it myself. I don't know if the car rental company has an obligation to help you pay? Even if they have an obligation, they definitely will not do it for free, and they will also charge their "human management fee" on top of the fine.

fr******@163.com

Can the amount be deducted from the account even if the authorization is cancelled? I don't quite understand.

QEEQ User

After returning the car, I was charged by the car rental company more than a month later. After inquiring, I was told it was for a fine, which was deducted as a management fee. The fine will be sent to the address provided at the time of rental or the address on the driver's license, and then I will have to go to the bank to pay the fine. I haven't received the fine yet, so I will see how to pay it when I do.

QEEQ User

You swiped your card at that time, and he can continue to deduct.

Related Questions

Since the deduction has already taken place, the pre-authorization should be cancelled. Don't ask "if there is a refund"? Because pre-authorization is not an actual expenditure, so there is no saying about "refund". You should ask whether that pre-authorization has been cancelled ? Germany Q&A

1 Answer pre-authorization deduction refund

Help, on June 22nd, I was driving in Germany from Berlin to Munich and the King's Lake. When I rented the car, there was a pre-authorization of 124 euros. After returning to my country, I checked at the end of July and found that it had been unfrozen, so I thought everything was fine. However, on August 6th, the bank called me and informed me that there was a pre-sale right of around 29 points, which they said was the handling fee of the car rental company. It should be due to a traffic violation, and the German police will send a notice of violation to the address I provided in my country. I don't know how to pay the fine. Also, the address I provided is my driver's license address, which has been demolished, so I won't be able to receive any notification. How can I pay the fine, and what are the consequences if I don't pay it ? Germany Q&A

3 Answers traffic fine road trip pre-authorization procedure thaw

Hello everyone, what should I do if there is a collision during the rental process ? Germany Q&A

2 Answers rent a car

Is there a direct debit for the deposit when renting a car from Enterprise at Frankfurt Airport, instead of a pre-authorization? How long does it take to get the refund after returning the car? I was charged 120 euros ? Germany Q&A

3 Answers pre-authorization deposit return the car frankfurt rent a car

Excuse me, what should I do if I suddenly see a speed limit sign on the German autobahn where there is usually no speed limit ? Germany Q&A

1 Answer speed limit high speed germany

I reserved a Mercedes-Benz C-Class car at the SIXT Munich airport store, but I only have one credit card available for use. Can I still rent it? If a second credit card is required, what should I do ? Germany Q&A

3 Answers credit card munich airport booking store mercedes

What should I do if my tire is underinflated ? Germany Q&A

1 Answer tire pressure

Is there anyone who has been caught turning right on a red light in Germany and what is the fine ? Germany Q&A

1 Answer turn right red light germany

Go back and study, what should I do if my tire is punctured or the car breaks down? How to contact the repair shop? Or find a car rental company ? Germany Q&A

1 Answer car rental company rent a car

Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A

1 Answer oil hertz go for it!vehicle inspection procedure

What should I do if I get into an accident while renting a car in Germany and the police have towed it away ? Germany Q&A

1 Answer accident call the police germany rent a car

When driving abroad, it is essential to fully understand the traffic rules of the destination country. If you are fined, you should inquire about which laws and regulations you have violated, learn from the experience to avoid repeating the offense in the future. If you do not reflect on your own violations and instead confront the situation with 'why am I being fined and not others, I must be treated unfairly,' then you will continue to make the same mistakes. Your mindset will be distorted, and what should have been a pleasant Road trip will turn into a tragedy ? Germany Q&A

2 Answers violation traffic rules Road trip tour road trip

So in the small town, when the speed limit is 30, there is no one. When driving to 40, it seems to have been photographed, do you know if there will be a fine ? Germany Q&A

2 Answers traffic fine speed limit

What documents do I need if I want to rent a Benz in Germany? Also, what is the approximate cost of renting a car ? Germany Q&A

1 Answer germany cost rent a car

Recently Answered Questions

Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

1 Answer pick up traffic tickets return the car violation munich airport

How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

4 Answers traffic tickets return the car violation speeding

Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

1 Answer transit notarized documents claim settlement notarization insurance

In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

3 Answers car rental agency traffic fine service deposit return the car

Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

1 Answer traffic tickets pre-authorization violation bill deduct fee

Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

1 Answer traffic tickets return the car violation bill car rental company

Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

1 Answer car rental agency traffic fine eur violation credit card

If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

2 Answers full insurance claim settlement driver certification call the police

Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

1 Answer deposit return the car credit card deduct fee europcar

Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

1 Answer pick up return the car claim settlement key