Hello, I would like to ask about the condition of Europcar's cars. I have booked a car with them this time ?

Germany FAQ

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Pretty good

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Hello, I would like to ask, is the fee for returning the car at a different location high ? Germany Q&A

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I would like to ask about the issue of refund. Do I have to get the stamp from German customs with my refund form when I leave Germany, or can I get the stamp from Spanish customs when I leave Spain and then refund it when I come back ? Germany Q&A

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Hello everyone! I would like to ask, if you want to drive and switch hands, is it enough to fill in the information of one person when renting a car, or do you need that of two people? Thank you ? Germany Q&A

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Is the car rented in Germany equipped with navigation? Because I am not familiar with the road conditions in Germany, I would like to rent a car with navigation. Are there any car models like this available ? Germany Q&A

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Hello everyone, I would like to ask, when driving from Schloss Neuschwanstein to Berchtesgaden, will there be a section of the road entering the Austrian territory ? Germany Q&A

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Yeah, I was driving with my heart in my throat, afraid of holding up the cars behind me, and not daring to insert myself between two big cars. It was really not easy. Also, may I ask you: in the city, the speed limit is 30, and there are no cars in front of me. I'm also not daring to exceed the speed limit, driving like a plodding ox, pressing on the cars behind me. I always feel guilty about it ? Germany Q&A

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Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

1 Answer car rental agencytraffic fineeurviolationcredit card

Dear seniors, I would like to ask about renting a car in Munich. I already know the regular process for picking up the car, but are there any specific things I should pay special attention to? Thank you ? Germany Q&A

5 Answers pick upmunichnotesmunich car rentalrent a car

I would like to ask: when renting a car in Germany and returning it to the original location, will there be a cross-border fee if I travel to Austria, Switzerland, or the Netherlands? How is this fee charged? I have seen some car rental companies charge it and some do not, and the fee can be charged per trip or per day ? Germany Q&A

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About German refund, I would like to ask, if I choose to refund to credit card instead of getting cash on the spot, do I still have to go to each refund counter after customs stamp, or can't I just put it in the mailbox directly ? Germany Q&A

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That's enough with the RentCarGo international driving license certification! There's no need to go through the hassle of getting a consulate translation. It's not just about the money, it's about not having the time or energy to do it. RentCarGo says it's okay, and the rental car company says it's okay, so what's the big deal? I've rented cars in Europe many times and have never had a problem with the police checking my license. So I'm not going to waste my time doing this. If there is a problem, I'll definitely hold RentCarGo accountable. Can they handle it ? Germany Q&A

1 Answer

Recently Answered Questions

Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

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How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

4 Answers traffic ticketsreturn the carviolationspeeding

In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

3 Answers car rental agencytraffic fineservicedepositreturn the car

Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

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Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

1 Answer traffic ticketspre-authorizationviolationbilldeduct fee

Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

1 Answer traffic ticketsreturn the carviolationbillcar rental company

Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

1 Answer car rental agencytraffic fineeurviolationcredit card

Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

1 Answer depositreturn the carcredit carddeduct feeeuropcar

If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

2 Answers full insuranceclaim settlementdrivercertificationcall the police

Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

1 Answer pick upreturn the carclaim settlementkey