Then they gave me a piece of paper and a parking card, and I went to get the car myself. No one was in charge. When I got there, I found scratches on the back of the car. After taking a picture, I caught a passing staff member and told him about the situation. He then took a picture and registered it on his phone, and asked me to sign. I wonder how it will be when I return the car? Overall, the process of getting the car is not complicated, but the experience is not good ?

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There were marks on the car when I picked it up, which were indicated in the contract. I didn't quite understand when I picked up the car, but they specifically circled the return address, car marks, and emergency rescue phone number for me. The Germans are very meticulous. When I picked up and returned the car in Spain and Canada before, it was easy because I did it myself. No one cared about the scratches. When I returned the car in Spain, the store was closed on Sunday, so I just dropped off the keys and left.

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Why did I pay a deposit of 500 euros at Sixt in Munich? And today when I returned the car in Stuttgart, no one checked it at all. I parked the car in the garage and then went upstairs. The staff member didn't look at anything and just took the key from me and said OK. Will there be any problems? I'm nervous ? Germany Q&A

1 Answer depositreturn the cargaragesixtkey

Help, on June 22nd, I was driving in Germany from Berlin to Munich and the King's Lake. When I rented the car, there was a pre-authorization of 124 euros. After returning to my country, I checked at the end of July and found that it had been unfrozen, so I thought everything was fine. However, on August 6th, the bank called me and informed me that there was a pre-sale right of around 29 points, which they said was the handling fee of the car rental company. It should be due to a traffic violation, and the German police will send a notice of violation to the address I provided in my country. I don't know how to pay the fine. Also, the address I provided is my driver's license address, which has been demolished, so I won't be able to receive any notification. How can I pay the fine, and what are the consequences if I don't pay it ? Germany Q&A

3 Answers traffic fineroad trippre-authorizationprocedurethaw

The car rental company asked me to submit my address, and I gave them the address on my driver's license. How was I supposed to know they were going to mail me a ticket? And I gave them my email address, so why didn't they just email it to me? Shipping international express is expensive, and it still has to be charged to us. Making such a simple thing so complicated! And then blaming us for bad credit in the end ? Germany Q&A

2 Answers traffic ticketscar rental agencyaddressdriver's licenseexpress delivery

The woman at the counter when I picked up the car this morning first asked about insurance. I said I had already bought it, and it was bought at SIXT, with a deductible of 0 euros. Then she printed out a slip and asked me to swipe my card. In total, it was 650 euros. I said the full amount was prepaid when I booked the car, so why did it cost so much? But she didn't say anything and kept urging me to sign. I wonder if I've been trapped ? Germany Q&A

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This year during the Dragon Boat Festival, I went with my own pole and loaded two vacuum-packed meat zongzi. A fellow traveler asked if I wanted to bring some, but I was afraid of getting him into trouble, so I said it was best not to bring any. If we were put on a blacklist, it would be bad. But in the end, my friend took the zongzi out of the box and put them back in the suitcase. When we were about to board the plane, I saw an old foreigner pick up a box of Five-flavor Glutinous Rice Zongzi and get on the plane directly. I didn't dare tell my friend what I had seen.. ? Germany Q&A

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Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A

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I rented a Mercedes-Benz E-Class for my trip. Before picking up the car, I didn't know if it was an E200 or E220, petrol or diesel. But I did my homework beforehand, and if it was an E220, then it would be the diesel version. It turned out to be an E200, and I was a bit disappointed, as the horsepower would be lower, but there was nothing I could do about it. I checked the car and found that the latch in the bottom of the trunk was broken, causing the luggage cover inside to not close properly. I told the staff at the pick-up location that this needed to be fixed, or else I would request a different car. They said that there was only this E200 available at the moment, and asked if I would accept a different model. I said that I was used to driving a Mercedes-Benz and didn't consider other options. They quickly brought over an E220d and asked if I wanted it. Do I even need to answer that ? Germany Q&A

1 Answer oildieselgasolineluggagesuitcase

Yesterday when going down the slope of B500, the speed was greater than 80 and less than 70 (the speed limit is 70). I only noticed when I was close that there was a police car on the right side of the road in front of the car, and there was a police officer who seemed to be holding something (suspected to be a speed detector). He didn't let me stop, and I came directly. If a ticket is issued in this situation, how should it be calculated ? Germany Q&A

1 Answer traffic ticketspolicespeed limitspeed testparking

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Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

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How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

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In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

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Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

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Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

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Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

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If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

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Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

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