Could it be a communication issue? When we picked up the car at Heathrow, they also said we didn't have comprehensive insurance and tire insurance. We showed them the contract for comprehensive insurance purchased in China, so they didn't try to sell us anything, and they even upgraded the car for us, giving us a diesel car. We specifically asked if there were any additional fees, confirmed that there were none, and then picked up the car and left ?

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Old Stick

Communication is the foundation, and speaking well is important.

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Yesterday when renting a car at Sixt Heathrow, we originally booked a Skoda Superb Estate. When renting the car, the waiter said the car was too small and tried to upgrade us to a BMW. I refused. The car looked very good and the boot was big enough to fit all four of our suitcases. However, the car showed that the tyre pressure was not enough, so they gave us a Mercedes 220 instead. But the car screen showed that we had to add AdBlue when we drove more than 700 miles. The waiter said we didn't have to worry about it. After we started driving, the screen showed that we had to add oil the next time we refuelled. After driving for an hour, we arrived in Oxford and the car started to lose power. We couldn't even get it to go fast. We could only drive slowly. In this situation, is there something wrong with the car that we need to call for roadside assistance? Have any of you ever experienced this ? United Kingdom Q&A

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Regarding the prepayment of fuel issue, I want to give a hint to the friends who will rent a car later. I just saw a car friend above who said something not quite right. When we paid the prepayment for fuel, we were told to pick up the car with a full tank and return it with a full tank. However, when we returned the car, we were informed that because we returned it with a full tank, the deposit would be refunded. But in reality, it did not happen. We sent an email to the car rental company Sixt to confirm this, and the reply was that after prepaying the fuel fee, it is not necessary to return the car with a full tank, and returning it with a full tank will not result in a deposit refund. (It's just a way for them to keep your money in the end.) As long as you have signed the contract, they will insist on it. (Regarding what the car friend above said, to put it bluntly, it's just a matter of not being good at English. I really want to roll my eyes at this. ️ They are lumping everyone's different situations together.) ? United Kingdom Q&A

1 Answer pick updepositcontractreturn the caroil

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By the way, do you have any violations? I receive an invoice letter from Sixt every few days, which are all administration fees for speeding violations. It turns out that each item is charged 36 pounds in administration fees! However, I don't know how the fine was sent to the domestic address. I would like to remind everyone that the English address you leave when renting a car must be accurate! I am now worried to death about this ? United Kingdom Q&A

7 Answers traffic ticketsviolationaddressinvoicemanagement fee

Alquiler en Londres: £300 de fianza al prestar el coche, se desbloqueará cuando el coche esté en perfecto estado. Recibo un mensaje de £35 de información de fianza de tarjeta de crédito. ¿Significa que hay infracciones? ¿A qué hora recibiré información detallada sobre las infracciones ? United Kingdom Q&A

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I received a ticket today for occupying a bus lane. £130 payable within 14 days, £65 if paid immediately. £40 was charged to my credit card, is this the admin fee charged by the rental company? I pay the fine and they still charge me £40 ? United Kingdom Q&A

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This morning I went to the hotel to store my luggage. I stopped by the taxi parking line at the door to unload my luggage. The police came in less than two minutes. They gave me a ticket. I was standing next to the car at the time and couldn't even say I would leave right away. It's really unfortunate. I returned the car after storing the luggage. In the end, I lost a lot in the last few minutes. Could someone help me see how to pay the fine ? United Kingdom Q&A

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Hello everyone, children under the age of 5 are free of charge in the UK, but how do they prove that the child is under 5? Is it just oral notification or do they need to see the passport ? United Kingdom Q&A

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While I was still in the UK, my credit card was refunded. Did they check the violation so quickly ? United Kingdom Q&A

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Excuse me, can I ask: in the UK, parking meters do not accept coins or foreign credit cards (my visa card is from China), only local cards. What should we do if we drive there in the future ? United Kingdom Q&A

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May I ask how long it usually takes to receive a traffic violation ticket after returning the car ? United Kingdom Q&A

1 Answer traffic ticketsreturn the carviolation

When can we usually receive a traffic ticket after returning the car? We have returned the car for 23 days, but the car rental company has not issued any penalty notices yet. Shouldn't it be safe to assume that we won't receive any? We drove very carefully throughout the trip ? United Kingdom Q&A

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Parked in York Park for two nights, paid more than 20 pounds when picking up the car, and then received a parking ticket of 100 pounds. The parking lot asked for payment again to pick up the car. Why did I get deducted again? Has anyone encountered this before ? United Kingdom Q&A

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