In London shopping tax refund: After the customs stamp the tax refund form at the airport, the tax refund form was taken away and not allowed to be put in the mailbox. It has been half a month since returning to the country, and the tax refund has not been received. Does anyone have a similar situation ?

6 Answers

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QEEQ User

I collected the cash directly at the Departures level after claiming my refund.

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QEEQ User

I haven't received it for a month yet. I checked it on the website yesterday. The refund company said on its website that there may be a problem with my refund slip. I have already sent an email to the refund company and am waiting for a reply.

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QEEQ User

Mine was also collected, and I was not allowed to send it myself. I asked very worriedly and was told that I didn't need to send it, they would handle it...

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QEEQ User

My refund was credited back to my account the day after I returned home.

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QEEQ User

Me too, wait a minute

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QEEQ User

In general, it takes about a month.