The hotel I booked before was frozen by credit card, and the platform said in an email yesterday that the credit card information was incorrect and could not be paid. I asked the credit card center and said that the card was normal. I replied to the email and requested to retry or pay in other ways. Unexpectedly, I just received an email saying that the booking was cancelled. Have friends encountered such a thing ?

United Kingdom FAQ

4 Answers

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QEEQ User

Not strange, no loss is good.

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QEEQ User

The habit of British people inputting credit card information is different from ours. You can solve it by sending them a photo of the front of the credit card.

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QEEQ User

I encountered this before. It was because I had set a lock on my credit card for overseas consumption and forgot to unlock it. You should check it.

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QEEQ User

Anything is possible in the UK, so just forget it and book another hotel. As long as the money isn't deducted, it's fine.

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